Billing Specialist Resume Examples

Expert-crafted Billing Specialist resume templates and writing tips to help you land your dream job.

Hiring managers for Billing Specialist roles face a critical challenge: finding candidates who don't just process invoices, but actively safeguard and optimize revenue cycles. Errors in billing lead directly to lost income, compliance risks, and strained client relationships.Your resume must immediately convey your precision, financial acumen, and ability to ensure accurate, timely revenue capture, demonstrating you are an essential asset for financial health.

Key Takeaways

Quantify every achievement with numbers, percentages, or dollar amounts to showcase impact.
Tailor your resume to each job description, incorporating specific keywords for ATS optimization.
Highlight a blend of technical software proficiency and critical soft skills like problem-solving and attention to detail.
Showcase your understanding of compliance standards (e.g., HIPAA, ICD-10, CPT) relevant to the industry.
Use strong action verbs to describe your responsibilities and achievements, moving beyond passive language.

Career Outlook

Average Salary: $45,000 - $65,000 annually (can vary by location, experience, and industry)

Job Outlook: Consistent demand, particularly in healthcare and finance, driven by ongoing need for accurate financial operations.

Professional Summary

Highly detail-oriented and results-driven Billing Specialist with over 7 years of experience in healthcare revenue cycle management. Proven ability to optimize billing processes, reduce denial rates, and ensure regulatory compliance, consistently recovering significant revenue. Proficient in various EMR/EHR systems and dedicated to maximizing financial efficiency and patient satisfaction.

Key Skills

Revenue Cycle Management (RCM)
Medical Billing & Coding (ICD-10, CPT)
Claims Processing & Submission
Denial Management & Appeals
Accounts Receivable (AR)
Payment Posting & Reconciliation
Insurance Verification
Epic & Cerner EMR Systems
Microsoft Office Suite
QuickBooks
Data Analysis
Compliance & Regulations

Professional Experience Highlights

Managed full-cycle billing for a high-volume multi-specialty clinic, processing an average of 800+ claims per week with a 98% accuracy rate.
Reduced claim denial rates by 18% within the first year by identifying common coding errors and implementing targeted pre-submission review protocols.
Recovered over 50,000 annually in outstanding receivables through proactive follow-up with insurance companies and effective appeal strategies.
Trained two new billing assistants on Epic EMR system functionalities, claims submission, and denial management best practices.
Handled all aspects of patient billing, including charge entry, payment posting, and patient statement generation for 100+ daily encounters.
Improved AR aging by 15% through diligent follow-up on unpaid claims and implementing a more efficient payment reminder system for patients.
Successfully appealed complex denied claims, recovering an average of $8,000 monthly that would have otherwise been lost revenue.
Utilized Cerner EMR for patient registration, insurance verification, and claims submission, maintaining a high level of data integrity.
Supported the billing department by accurately entering patient demographics and charge information into the practice management system.
Posted daily payments from insurance companies and patients, reconciling accounts and identifying discrepancies.
Assisted with insurance verification processes, ensuring patient eligibility and benefits were confirmed prior to appointments.
Generated and mailed patient statements, contributing to timely collections and reduced AR days.

Alex Chen

Billing Specialist Resume Example

Summary: Highly detail-oriented and results-driven Billing Specialist with over 7 years of experience in healthcare revenue cycle management. Proven ability to optimize billing processes, reduce denial rates, and ensure regulatory compliance, consistently recovering significant revenue. Proficient in various EMR/EHR systems and dedicated to maximizing financial efficiency and patient satisfaction.

Key Skills

Revenue Cycle Management (RCM) • Medical Billing & Coding (ICD-10, CPT) • Claims Processing & Submission • Denial Management & Appeals • Accounts Receivable (AR) • Payment Posting & Reconciliation • Insurance Verification • Epic & Cerner EMR Systems • Microsoft Office Suite • QuickBooks

Experience

Senior Billing Specialist at Apex Medical Group ()
- Managed full-cycle billing for a high-volume multi-specialty clinic, processing an average of 800+ claims per week with a 98% accuracy rate.
- Reduced claim denial rates by 18% within the first year by identifying common coding errors and implementing targeted pre-submission review protocols.
- Recovered over 50,000 annually in outstanding receivables through proactive follow-up with insurance companies and effective appeal strategies.
- Trained two new billing assistants on Epic EMR system functionalities, claims submission, and denial management best practices.
Billing Specialist at Metro Health Clinic ()
- Handled all aspects of patient billing, including charge entry, payment posting, and patient statement generation for 100+ daily encounters.
- Improved AR aging by 15% through diligent follow-up on unpaid claims and implementing a more efficient payment reminder system for patients.
- Successfully appealed complex denied claims, recovering an average of $8,000 monthly that would have otherwise been lost revenue.
- Utilized Cerner EMR for patient registration, insurance verification, and claims submission, maintaining a high level of data integrity.
Billing Assistant at Community Care Physicians ()
- Supported the billing department by accurately entering patient demographics and charge information into the practice management system.
- Posted daily payments from insurance companies and patients, reconciling accounts and identifying discrepancies.
- Assisted with insurance verification processes, ensuring patient eligibility and benefits were confirmed prior to appointments.
- Generated and mailed patient statements, contributing to timely collections and reduced AR days.

Education

Associate of Science in Healthcare Administration - Dallas Community College (2016)

Why and how to use a similar resume

This resume effectively showcases Alex Chen's proficiency as a Billing Specialist by emphasizing quantifiable achievements and industry-specific expertise. It opens with a concise professional summary that immediately highlights key strengths and experience. The experience section uses strong action verbs and specific metrics to demonstrate impact on revenue cycle management, denial reduction, and operational efficiency, making the candidate's contributions tangible. The inclusion of relevant software proficiencies and specialized coding knowledge (ICD-10, CPT) ensures keyword optimization, making it highly searchable for ATS. The consistent focus on compliance and financial recovery positions Alex as a valuable asset to any healthcare organization.

Quantifiable achievements highlight direct impact on revenue and operational efficiency.
Strong action verbs create a dynamic and results-oriented narrative for each bullet point.
Industry-specific keywords (ICD-10, CPT, EMR systems) optimize for ATS and demonstrate expertise.
Clear progression of responsibilities across three roles demonstrates career growth and increasing expertise.
Focus on compliance and patient satisfaction reflects a well-rounded and responsible professional.

Sarah Miller

Billing Coordinator Resume Example

Summary: Highly detail-oriented Billing Coordinator with 7+ years of progressive experience in managing complex billing cycles, accounts receivable, and financial reconciliation. Proven ability to optimize processes, reduce outstanding balances by up to 15%, and ensure strict compliance with industry regulations, utilizing advanced proficiency in Epic and NetSuite.

Key Skills

Medical Billing • Accounts Receivable (AR) • Invoicing • Collections • Financial Reconciliation • Epic Systems • NetSuite ERP • Microsoft Excel • GAAP Compliance • Problem-Solving

Experience

Billing Coordinator at Apex Healthcare Solutions ()
- Managed full-cycle billing operations for a portfolio of 50+ healthcare providers, processing an average of $350,000 in monthly invoices with 99.5% accuracy.
- Streamlined claims submission and follow-up processes using Epic Systems, reducing average days in A/R by 12% and improving cash flow.
- Resolved complex billing discrepancies and patient inquiries, maintaining a 95% satisfaction rate and ensuring timely payment collection.
- Conducted detailed account reconciliations and prepared financial reports, providing critical insights for management decisions.
Billing Specialist at Horizon Financial Services ()
- Processed high volumes of client invoices and expense reports for a diverse client base, totaling over $2.5 million annually.
- Administered accounts receivable, including collections efforts that reduced overdue accounts by 10% within the first year.
- Utilized NetSuite ERP for accurate data entry, payment posting, and generation of monthly financial statements.
- Collaborated with sales and project management teams to ensure accurate service hour tracking and timely client billing.
Accounts Receivable Clerk at Stellar Logistics Group ()
- Processed daily cash receipts, credit card payments, and applied payments accurately to customer accounts, handling up to 100 transactions daily.
- Assisted with preparing and distributing invoices to clients, ensuring all details were correct before submission.
- Supported collections activities by generating aging reports and making initial contact with clients regarding overdue balances.
- Reconciled daily deposits with general ledger entries, identifying and resolving minor discrepancies promptly.

Education

Associate of Science in Business Administration - Dallas Community College (2016)

Why and how to use a similar resume

This resume is highly effective for a Billing Coordinator role because it strategically highlights a blend of technical proficiency, strong quantitative achievements, and essential soft skills. The summary immediately positions the candidate as an experienced professional with a focus on metrics and compliance. Each experience entry uses powerful action verbs and specific numerical achievements, demonstrating tangible impact rather than just listing duties. The inclusion of industry-specific software like Epic and NetSuite, alongside a clear progression of roles, showcases a robust and relevant skill set tailored to the demands of modern billing operations.

Quantifiable Achievements: Every job description includes metrics (e.g., "reduced A/R by 12%", "processed $350,000 monthly") that demonstrate direct impact.
Keyword Optimization: Incorporates essential industry keywords like "Accounts Receivable," "Invoicing," "Financial Reconciliation," "HIPAA," and specific software names (Epic, NetSuite).
Clear Career Progression: Shows a logical advancement from Accounts Receivable Clerk to Billing Specialist to Billing Coordinator, indicating growing responsibility and expertise.
Action-Oriented Language: Uses strong verbs such as "Managed," "Streamlined," "Resolved," and "Administered" to describe responsibilities and achievements dynamically.
Relevant Skills Section: Features a concise list of critical hard and soft skills directly applicable to the Billing Coordinator role, making it easy for recruiters to identify key competencies.

Jordan Smith

Accounts Receivable Specialist Resume Example

Summary: Highly analytical and results-driven Accounts Receivable Specialist with 7+ years of experience optimizing cash flow and minimizing outstanding balances. Proven ability to manage large client portfolios, reduce Days Sales Outstanding (DSO), and implement effective collection strategies using ERP systems like NetSuite and QuickBooks. Adept at complex reconciliations, dispute resolution, and ensuring GAAP compliance.

Key Skills

Collections Management • Cash Application • Invoicing & Billing • Account Reconciliation • GAAP Compliance • NetSuite ERP • QuickBooks • Microsoft Excel (Advanced) • DSO Reduction • Dispute Resolution

Experience

Accounts Receivable Specialist at Apex Global Solutions ()
- Managed a portfolio of over 300 active client accounts, consistently achieving a 95%+ on-time collection rate for outstanding invoices totaling $500K+ monthly.
- Reduced Days Sales Outstanding (DSO) by 15% within the first year by implementing proactive collection strategies and streamlining invoice delivery processes.
- Reconciled complex payment discrepancies and resolved billing disputes, recovering an average of $20,000 in previously uncollected revenue quarterly.
- Utilized NetSuite ERP for end-to-end AR processes, including invoicing, cash application, credit memo processing, and comprehensive aging report generation.
AR Coordinator at Horizon Tech Solutions ()
- Processed an average of 250 invoices weekly, ensuring accuracy in billing details, pricing, and payment terms using QuickBooks Enterprise.
- Applied incoming payments from various sources (ACH, wire transfers, checks) to appropriate customer accounts, balancing daily cash receipts of 00K+.
- Initiated collection calls and emails for overdue accounts, successfully reducing the average aging of accounts by 10% over two years.
- Generated weekly aging reports and reconciled customer statements, identifying and correcting discrepancies promptly.
Billing Assistant at Stellar Innovations ()
- Supported the billing department by accurately entering customer data and service charges into the billing system.
- Generated and distributed monthly invoices to over 500 clients, ensuring timely delivery and adherence to contractual terms.
- Assisted with basic account reconciliations and identified minor discrepancies for senior staff review.
- Responded to initial customer billing inquiries, escalating complex issues as needed.

Education

Bachelor of Science in Finance - University of Texas at Dallas (2017)

Why and how to use a similar resume

This resume for an Accounts Receivable Specialist is highly effective due to its strong emphasis on quantifiable achievements and relevant industry keywords. It clearly showcases a progression of responsibility and a deep understanding of the full AR cycle, from invoicing to complex collections and reconciliations. The strategic use of specific software mentions like NetSuite and QuickBooks immediately signals technical proficiency, while metrics such as "reduced DSO by 15%" and "95%+ on-time collection rate" provide concrete evidence of the candidate's impact on cash flow and financial health.

Quantifiable achievements highlight direct impact on cash flow and financial health.
Specific software mentions (NetSuite, QuickBooks, Microsoft Excel) demonstrate technical readiness.
Industry-specific keywords (DSO, GAAP, cash application, dispute resolution) resonate with hiring managers.
Clear career progression across three roles shows increasing responsibility and expertise.
Emphasis on both technical skills and crucial soft skills like dispute resolution and collaboration.

Chloe Zhao

Invoicing Specialist Resume Example

Summary: Highly organized and detail-oriented Invoicing Specialist with 7+ years of experience in high-volume accounts receivable and billing operations. Proven ability to streamline invoicing processes, ensure accuracy, and leverage financial software to optimize revenue cycles and maintain strong client relationships. Seeking to apply expertise in a dynamic environment to contribute to financial efficiency and integrity.

Key Skills

Invoicing • Accounts Receivable • SAP ERP • Oracle NetSuite • QuickBooks • Data Entry • Financial Reporting • Reconciliation • GAAP • Microsoft Excel

Experience

Invoicing Specialist at Tech Innovations Group ()
- Manages end-to-end invoicing for over 200 B2B clients monthly, processing an average of .5M in transactions with 99.8% accuracy.
- Utilizes SAP ERP and Salesforce to generate, distribute, and track invoices, significantly reducing processing time by 15% through workflow optimization.
- Collaborates cross-functionally with Sales, Project Management, and Legal teams to resolve complex billing discrepancies and ensure contractual compliance.
- Performs daily reconciliation of accounts receivable ledgers, identifying and resolving discrepancies to maintain data integrity and support timely financial reporting.
Billing Coordinator at Global Logistics Solutions ()
- Coordinated billing cycles for a diverse portfolio of domestic and international freight services, managing over 300 invoices weekly.
- Processed invoices using Oracle NetSuite, ensuring accurate application of tariffs, discounts, and surcharges, resulting in a 10% reduction in billing errors.
- Liaised with clients to address billing inquiries and resolve disputes promptly, maintaining a high level of client satisfaction and accelerating payment cycles.
- Assisted in month-end close activities, preparing aging reports and contributing to the timely submission of financial statements.
Accounts Receivable Assistant at Apex Manufacturing Co. ()
- Managed daily cash applications, posting payments to customer accounts accurately using QuickBooks Enterprise.
- Conducted regular follow-ups on overdue accounts, reducing outstanding receivables by 15% within the first year.
- Prepared and distributed customer statements, ensuring clarity and transparency in billing communications.
- Assisted senior accountants with reconciliation of AR sub-ledger to the general ledger, identifying variances.

Education

Associate of Applied Science in Accounting - Houston Community College (2016)

Why and how to use a similar resume

This resume is highly effective for an Invoicing Specialist role due to its precise focus on core responsibilities, measurable achievements, and explicit mention of industry-standard software. It immediately establishes the candidate's proficiency in managing complex billing cycles and leveraging technology to drive efficiency. The use of strong action verbs and quantifiable results clearly demonstrates impact and value to potential employers, positioning Chloe as a results-oriented professional.

Quantifiable Achievements: Each experience section highlights specific metrics (e.g., ".5M in transactions," "99.8% accuracy," "reduced processing time by 15%") demonstrating tangible contributions.
Software Proficiency: Explicitly lists relevant ERP systems like SAP, Oracle NetSuite, and QuickBooks, along with Salesforce, signaling readiness for various tech environments.
Action-Oriented Language: Uses powerful verbs such as "Manages," "Utilizes," "Collaborates," "Implemented," and "Streamlined" to convey proactive engagement and results.
Industry Keywords: Incorporates essential terms like "accounts receivable," "reconciliation," "billing discrepancies," "contractual compliance," and "month-end close" that resonate with hiring managers in finance.
Clear Progression: Shows a logical career progression from Accounts Receivable Assistant to Invoicing Specialist, showcasing increasing responsibility and expertise.

Alex Chen

Collections Specialist Resume Example

Summary: Highly motivated Collections Specialist with 7+ years of experience in accounts receivable management, debt recovery, and financial reconciliation. Proven track record of reducing delinquency rates, improving cash flow, and maintaining strong client relationships while adhering to FDCPA guidelines. Adept at negotiation, dispute resolution, and leveraging CRM systems to optimize collection processes and achieve aggressive targets.

Key Skills

Accounts Receivable • Debt Recovery • Negotiation • Dispute Resolution • FDCPA Compliance • Payment Processing • Salesforce CRM • SAP • Microsoft Excel • Data Analysis

Experience

Collections Specialist at Summit Financial Group ()
- Managed a high-volume portfolio of 500+ commercial accounts, consistently reducing AR delinquency by an average of 18% quarter-over-quarter.
- Recovered over .5 million in outstanding debt annually through strategic negotiation and implementation of tailored payment plans.
- Utilized Salesforce CRM and SAP to track communications, manage aging reports, and streamline collection workflows, improving efficiency by 25%.
- Collaborated cross-functionally with billing and sales teams to resolve complex disputes and prevent future payment issues, ensuring client retention.
Accounts Receivable Coordinator at Horizon Lending Solutions ()
- Oversaw accounts receivable for a portfolio of 300+ consumer accounts, achieving an average collection rate of 92% on past-due invoices.
- Negotiated and established flexible payment arrangements, resulting in a 95% adherence rate for structured repayment plans.
- Reconciled customer accounts, identified discrepancies, and processed adjustments, contributing to a 10% reduction in billing errors.
- Generated weekly aging reports and financial summaries for management, providing actionable insights into collection performance.
Billing Assistant at Pinnacle Healthcare Systems ()
- Processed 100+ patient invoices daily, ensuring accuracy and timely submission to insurance providers and individuals.
- Assisted with initial patient contact regarding outstanding balances, explaining billing statements and payment options.
- Managed incoming calls and emails, resolving billing inquiries and directing complex issues to senior collections staff.
- Maintained detailed and accurate records of all billing and collection activities in the internal accounting system.

Education

Associate of Science in Business Administration - Community College of Denver (2016)

Why and how to use a similar resume

This resume effectively showcases Alex Chen's qualifications as a Collections Specialist by employing a results-oriented approach. It starts with a strong professional summary that immediately highlights key skills and quantifiable achievements, setting a positive tone. The experience section uses powerful action verbs and specific metrics to demonstrate impact, such as reducing delinquency rates and recovering significant outstanding debt. This focus on measurable outcomes directly addresses what employers seek in a collections role: tangible contributions to cash flow and financial health. The inclusion of industry-specific software and compliance knowledge further solidifies Alex's expertise, while the clear, concise formatting ensures readability and allows hiring managers to quickly grasp their value.

Quantifiable achievements throughout the experience section demonstrate direct impact on revenue and financial health.
Strategic use of industry-specific keywords and software (e.g., FDCPA, SAP, Salesforce) highlights specialized knowledge.
Action-oriented bullet points clearly articulate responsibilities and the positive outcomes of Alex's work.
The professional summary provides a concise, high-level overview of experience and key strengths, immediately grabbing attention.
A well-curated skills section focuses on the most critical hard and soft skills for a Collections Specialist, ensuring relevance.

Olivia Rodriguez

Medical Biller Resume Example

Summary: Highly analytical and detail-oriented Medical Biller with 7+ years of experience optimizing revenue cycles, reducing claim denials, and ensuring compliance. Proficient in ICD-10, CPT, and various EMR/billing systems, consistently improving collection rates and financial accuracy for healthcare providers.

Key Skills

Medical Billing & Coding (ICD-10, CPT, HCPCS) • Revenue Cycle Management • Claim Submission & Denial Management • Accounts Receivable (AR) • EMR Systems (Epic, Cerner, Kareo) • Insurance Verification • HIPAA Compliance • Payment Posting & Reconciliation • Patient Collections • Problem-Solving

Experience

Medical Biller at Houston Medical Group ()
- Managed the full revenue cycle for 20+ specialty providers, processing an average of 500+ claims weekly with a 98% accuracy rate.
- Reduced claim denial rate by 18% within the first year by meticulously verifying patient eligibility and accurately applying ICD-10 and CPT codes.
- Successfully appealed and recovered over 50,000 in previously denied claims through diligent follow-up and comprehensive documentation.
- Utilized Epic and Waystar for efficient claim submission, denial management, payment posting, and extensive accounts receivable follow-up.
Billing Specialist at Lone Star Health System ()
- Processed a high volume of medical claims for multi-specialty clinics, ensuring timely and accurate submission to various insurance payers.
- Identified and resolved complex billing discrepancies, leading to a 10% increase in clean claim submission rates and faster reimbursement cycles.
- Managed accounts receivable for a portfolio exceeding .5 million, reducing outstanding balances by 12% through proactive follow-up.
- Counseled patients on insurance benefits, payment options, and financial responsibilities, improving patient satisfaction scores by 7%.
Billing Assistant at Gulf Coast Medical Center ()
- Assisted senior billers with data entry, charge capture, and payment posting, processing an average of 100+ transactions daily.
- Verified patient insurance eligibility and benefits for 30+ patients daily, ensuring accurate coverage details prior to services.
- Handled patient inquiries regarding billing statements, payment plans, and general insurance questions with empathy and clarity.
- Maintained strict adherence to HIPAA regulations and all federal/state compliance standards for patient data privacy.

Education

Associate of Applied Science in Medical Office Administration - Houston Community College (2016)
Certified Professional Biller (CPB) - AAPC (2017)

Why and how to use a similar resume

This resume is highly effective for a Medical Biller because it immediately showcases a strong command of the entire revenue cycle through a results-oriented summary and experience section. It strategically uses industry-specific keywords, software proficiencies, and quantifiable achievements, making it easy for ATS systems and hiring managers to identify relevant expertise. The chronological format clearly demonstrates career progression and increasing responsibility, reinforcing the candidate's value.

Quantifiable achievements (e.g., 'reduced claim denial rate by 18%', 'recovered over 50,000') provide concrete evidence of impact.
Specific mention of EMR/billing systems (Epic, Cerner, Kareo, Waystar) demonstrates practical software proficiency crucial for the role.
Integration of industry keywords like ICD-10, CPT, HCPCS, HIPAA, and Revenue Cycle Management optimizes ATS compatibility.
Clear career progression across three roles highlights increasing responsibility and a solid foundation in medical billing.
The 'Skills' section is concise yet comprehensive, featuring a balance of critical hard and soft skills directly relevant to the position.

Jordan Smith

Healthcare Billing Specialist Resume Example

Summary: Highly accomplished Healthcare Billing Specialist with over 8 years of experience in optimizing revenue cycles, managing complex claims, and ensuring compliance with healthcare regulations. Proven ability to reduce denial rates, improve collection efficiency, and expertly navigate EMR/EHR systems to maximize financial outcomes for healthcare providers.

Key Skills

Revenue Cycle Management • Denial Management • ICD-10 & CPT Coding • Insurance Verification • Claims Processing • Accounts Receivable • Epic Systems • Cerner EMR • HIPAA Compliance • Medical Terminology

Experience

Senior Healthcare Billing Specialist at Apex Medical Group ()
- Managed a portfolio of over 500 patient accounts monthly, processing an average of 150 claims daily across various commercial and government payers (Medicare, Medicaid).
- Reduced claim denial rates by 18% within the first year by implementing proactive verification protocols and refining appeals processes, recovering over 50,000 in previously denied revenue.
- Expertly coded medical procedures using ICD-10, CPT, and HCPCS codes, ensuring maximum reimbursement and compliance with industry standards.
- Collaborated cross-functionally with clinical staff and front office to resolve billing discrepancies and improve data accuracy in Epic Systems EHR.
Medical Billing Specialist at Unity Health Systems ()
- Processed and submitted over 200 claims weekly for a multi-specialty clinic, achieving a clean claim submission rate of 95% using Cerner EMR.
- Performed thorough insurance verification and pre-authorization for all scheduled appointments, minimizing patient financial surprises and reducing bad debt by 10%.
- Managed accounts receivable, following up on outstanding claims and appealing denied claims through effective communication with insurance companies.
- Utilized Medisoft for patient billing, payment posting, and generating financial reports to track key performance indicators.
Billing Assistant at Community Care Clinic ()
- Supported the billing department by accurately entering patient demographics and charge data into Kareo PM system.
- Assisted with claim submission, ensuring all required documentation was attached and submitted in a timely manner.
- Reconciled patient payments and prepared daily deposit reports, maintaining meticulous financial records.
- Responded to patient billing inquiries, clarifying charges and insurance explanations of benefits (EOBs).

Education

Associate of Science in Health Information Technology - Austin Community College (2016)
Certified Professional Biller (CPB) - American Academy of Professional Coders (AAPC) (2017)

Why and how to use a similar resume

This resume for a Healthcare Billing Specialist is highly effective due to its clear, results-oriented structure and strategic use of industry-specific keywords. It immediately highlights the candidate's proficiency in revenue cycle management, compliance, and various billing systems, making them an ideal fit for the role. The inclusion of quantifiable achievements demonstrates direct impact on financial performance and efficiency, which is crucial for a billing position.

Quantifiable achievements showcase direct impact on revenue and efficiency.
Strong use of industry-specific keywords (ICD-10, CPT, EHR, denial management, HIPAA) ensures ATS compatibility.
Clear, chronological work history with detailed bullet points highlights career progression and expanded responsibilities.
Dedicated skills section provides a quick overview of core competencies and software proficiency.
Professional summary effectively introduces key strengths and years of experience, grabbing the recruiter's attention immediately.

Alex Chen

Patient Accounts Representative Resume Example

Summary: Highly motivated and results-oriented Patient Accounts Representative with over 6 years of experience in medical billing, claims processing, and accounts receivable management within fast-paced healthcare environments. Proven ability to optimize revenue cycles, reduce denial rates, and enhance patient satisfaction through accurate billing practices and empathetic communication. Seeking to leverage expertise in EMR systems and complex claims resolution to contribute to an organization's financial health and patient care excellence.

Key Skills

Medical Billing • ICD-10 Coding • CPT Coding • Claims Processing • Denial Management • Accounts Receivable • EMR/EHR Systems (Epic, Meditech) • Insurance Verification • Patient Communication • HIPAA Compliance

Experience

Patient Accounts Representative at Apex Health Systems, Dallas, TX ()
- Managed a portfolio of over 500 active patient accounts, consistently achieving a 98% collection rate for outstanding balances.
- Analyzed and resolved complex claim denials, successfully recovering over $250,000 in previously rejected claims through detailed appeals and re-submissions.
- Utilized Epic EMR system for accurate patient registration, insurance verification, charge entry, and payment posting, ensuring data integrity and compliance.
- Educated patients on billing statements, insurance benefits, and payment options, improving patient understanding and reducing inquiry calls by 15%.
Billing Specialist at MetroCare Medical Group, Dallas, TX ()
- Processed an average of 300 medical claims daily (CMS-1500 and UB-04) across various specialties, ensuring compliance with ICD-10 and CPT coding guidelines.
- Identified and corrected billing errors, reducing claim rejections by 20% and accelerating reimbursement cycles for the organization.
- Managed accounts receivable for over .5 million monthly, actively pursuing overdue payments and negotiating payment plans with patients.
- Performed comprehensive insurance eligibility and benefit verification for new and existing patients, preventing future billing discrepancies and financial surprises.
Medical Office Assistant (with Billing Support) at Lone Star Family Practice, Dallas, TX ()
- Assisted with patient check-in/check-out, appointment scheduling, and front desk operations in a busy family practice environment.
- Entered patient demographic and insurance information into the Meditech system with 100% accuracy, maintaining data integrity.
- Supported the billing department by preparing claims for submission, posting patient payments, and reconciling daily charges.
- Managed incoming patient calls regarding billing inquiries, effectively resolving issues and escalating complex cases when necessary.

Education

Associate of Applied Science in Medical Office Administration - Dallas College, Dallas, TX (2017)

Why and how to use a similar resume

This resume is highly effective for a Patient Accounts Representative because it immediately establishes the candidate's core competencies and quantifiable achievements in the medical billing and revenue cycle management field. It uses a clear, reverse-chronological format that highlights career progression and increasing responsibilities, making it easy for hiring managers to quickly grasp the candidate's qualifications. The strategic use of industry-specific keywords and concrete metrics ensures both ATS compatibility and a compelling narrative of value.

Quantifiable Achievements: Each experience entry includes metrics (e.g., '98% collection rate,' 'recovered over $250,000,' 'reduced claim rejections by 20%') that demonstrate tangible impact and value.
Industry-Specific Keywords: Incorporates critical terms like ICD-10, CPT, EMR (Epic, Meditech), claims processing, denial management, and HIPAA compliance, ensuring ATS compatibility and demonstrating expertise.
Clear Career Progression: Shows a logical advancement from Medical Office Assistant with billing support to Billing Specialist and then to Patient Accounts Representative, illustrating growth and increasing skill sets.
Strong Summary: A concise professional summary immediately highlights years of experience and key value propositions, capturing recruiter attention from the outset.
Relevant Skills Section: Focuses on a targeted list of hard and soft skills directly applicable to the role, reinforcing the candidate's qualifications without overwhelming the reader.

Alex Chen

Revenue Cycle Specialist Resume Example

Summary: Highly analytical and detail-oriented Revenue Cycle Specialist with 6+ years of experience optimizing billing processes, reducing denial rates, and accelerating cash flow in diverse healthcare environments. Proven ability to manage complex AR follow-up, ensure compliance with billing regulations, and expertly navigate EMR/EHR systems to enhance financial performance and operational efficiency.

Key Skills

Revenue Cycle Management • Denials Management • Claims Processing (CMS-1500, UB-04) • Accounts Receivable (AR) Follow-up • Medical Coding (ICD-10, CPT, HCPCS) • EMR/EHR Systems (Epic, Cerner) • Payer Portals (Availity, Change Healthcare) • Insurance Verification • Payment Posting & Reconciliation • HIPAA Compliance

Experience

Revenue Cycle Specialist at Summit Healthcare Group ()
- Managed a portfolio of over $3.5 million in accounts receivable, achieving an average collection rate of 95% for assigned payers.
- Reduced claim denial rates by 18% within the first year by identifying root causes and implementing proactive appeals strategies.
- Streamlined claims submission process for CMS-1500 and UB-04 forms, increasing clean claim submission rate to 98%.
- Collaborated with clinical staff to ensure accurate documentation and coding (ICD-10, CPT, HCPCS), preventing future billing discrepancies.
Billing Specialist at Desert Bloom Medical Center ()
- Processed an average of 300+ medical claims daily, ensuring accuracy and timely submission to commercial and government payers.
- Resolved complex billing inquiries and patient account discrepancies, maintaining a 90%+ patient satisfaction rating for billing services.
- Performed daily payment posting and reconciliation, accurately applying payments and adjustments to patient accounts.
- Conducted comprehensive insurance verification and pre-authorization for scheduled procedures, minimizing claim rejections.
Medical Biller Assistant at Canyon Creek Family Practice ()
- Assisted with charge entry and patient demographic updates in Cerner EMR, ensuring data integrity for billing cycles.
- Managed incoming billing correspondence and distributed EOBs, facilitating timely review and action.
- Provided front-desk support, including patient check-in/out, co-pay collection, and scheduling appointments.
- Maintained strict adherence to HIPAA guidelines and patient confidentiality in all billing and administrative tasks.

Education

Associate of Science in Health Information Technology - Phoenix College (2017)
Certified Professional Biller (CPB) - AAPC (2018)

Why and how to use a similar resume

This resume effectively showcases Alex Chen's expertise in revenue cycle management by employing a strong, results-oriented language and incorporating specific industry keywords. The summary provides a concise overview of key competencies and achievements, immediately grabbing the reader's attention. Each experience entry utilizes action verbs and quantifies accomplishments with metrics, demonstrating tangible value. The inclusion of specific EMR/EHR systems and coding standards highlights technical proficiency crucial for a Revenue Cycle Specialist, while the structured format ensures readability and easy navigation for hiring managers and ATS.

Quantified achievements demonstrate direct impact on financial outcomes.
Strategic use of industry-specific keywords (e.g., 'Denials Management,' 'AR Follow-up,' 'ICD-10') ensures ATS compatibility.
Clear, chronological experience section with consistent formatting for readability.
Highlights proficiency with relevant EMR/EHR systems and payer portals.
Concise summary immediately communicates value and core competencies.

Olivia Rodriguez

Billing Clerk Resume Example

Summary: Highly accurate and detail-oriented Billing Clerk with over 5 years of experience in managing comprehensive billing cycles, accounts receivable, and financial data integrity. Proven ability to streamline invoicing processes, reduce payment discrepancies, and enhance cash flow using advanced accounting software. Seeking to leverage expertise in a dynamic financial environment.

Key Skills

SAP ERP • QuickBooks Enterprise • Microsoft Office Suite (Excel, Word, Outlook) • Accounts Receivable • Invoicing • Payment Processing • Reconciliation • Data Entry • Financial Reporting • Collection Management

Experience

Billing Clerk at Apex Solutions Group ()
- Managed a portfolio of over 300 active client accounts, processing an average of 500 invoices monthly with 99.8% accuracy using SAP ERP.
- Reconciled daily payment discrepancies and resolved billing inquiries, reducing outstanding accounts receivable by 15% within the first year.
- Generated and distributed detailed aging reports weekly, contributing to a 10% improvement in collections efficiency and cash flow.
- Collaborated with sales and customer service teams to resolve complex billing issues, enhancing client satisfaction and retention.
Accounts Receivable Specialist at Stellar Financial Services ()
- Processed and posted over 200 incoming payments daily, ensuring accurate application to client accounts in QuickBooks Enterprise.
- Initiated collection calls and emails for overdue accounts, successfully recovering an average of $20,000 in outstanding balances monthly.
- Prepared and submitted detailed statements of account and dunning letters, adhering to company policies and regulatory guidelines.
- Maintained meticulous records of all client communications and payment arrangements, ensuring clear audit trails.
Administrative Assistant (with Billing Focus) at Horizon Consulting ()
- Supported the accounting department by preparing initial client invoices and expense reports for approval, handling an average of 100 transactions weekly.
- Managed data entry for financial records, ensuring accuracy and completeness in the company's proprietary billing system.
- Handled incoming client inquiries regarding billing statements, providing professional and timely resolutions.
- Assisted with the reconciliation of bank statements and vendor invoices, flagging discrepancies for review.

Education

Associate of Applied Science in Accounting - Houston Community College (2017)

Why and how to use a similar resume

This resume is highly effective for a Billing Clerk because it immediately establishes the candidate's core competencies and experience through a strong professional summary. It then substantiates these claims with quantifiable achievements and specific software proficiencies within each work experience entry. The use of action verbs and metrics clearly demonstrates impact and value, making it easy for hiring managers to quickly grasp the candidate's capabilities and how they can contribute to financial efficiency and accuracy.

Quantifiable achievements: Each bullet point, wherever possible, includes numbers and percentages (e.g., "99.8% accuracy", "reduced by 15%", "$20,000 monthly"), demonstrating tangible impact.
Keyword optimization: Incorporates industry-specific terms like "SAP ERP", "QuickBooks Enterprise", "accounts receivable", "invoicing", "reconciliation", which are crucial for applicant tracking systems (ATS).
Clear career progression: Shows a logical advancement from an administrative role with billing focus to a dedicated Billing Clerk, highlighting increasing responsibility and expertise.
Software proficiency: Explicitly lists key billing and accounting software, assuring employers of technical readiness.
Focus on results: Emphasizes outcomes such as "reducing outstanding accounts receivable", "improving collections efficiency", and "enhancing client satisfaction", rather than just listing duties.

Jordan Smith

Junior Billing Specialist Resume Example

Summary: Detail-oriented and highly organized Junior Billing Specialist with 3+ years of experience in financial administration and accounts receivable. Proven ability to process invoices accurately, manage payment postings, and reconcile accounts using various ERP systems and accounting software. Eager to contribute to efficient financial operations and ensure data integrity within a dynamic team environment.

Key Skills

Accounts Receivable • Invoice Processing • Payment Posting • Reconciliation • QuickBooks • Oracle NetSuite • Microsoft Excel • Data Entry • Attention to Detail • Customer Service

Experience

Junior Billing Specialist at Veridian Financial Services ()
- Managed end-to-end invoice processing for a portfolio of 200+ client accounts, ensuring accuracy and timely delivery, reducing processing time by 15%.
- Performed daily payment postings and reconciliations, maintaining a 98% accuracy rate in applying payments to client accounts using Oracle NetSuite.
- Collaborated with the Accounts Receivable team to follow up on outstanding invoices, successfully reducing overdue balances by an average of 10% monthly.
- Generated and analyzed weekly billing reports, identifying discrepancies and providing insights to senior management for process improvements.
Billing Assistant at Apex Healthcare Solutions ()
- Supported the billing department by processing over 500 medical claims weekly, ensuring compliance with insurance regulations and company policies.
- Verified patient insurance eligibility and benefits, identifying potential issues and resolving discrepancies before claim submission.
- Handled incoming patient inquiries regarding billing statements and payment plans, providing clear and empathetic explanations.
- Assisted with data entry and maintenance of patient billing records in the Epic system, ensuring data integrity and confidentiality.
Administrative Assistant at Quantum Tech Innovations ()
- Provided comprehensive administrative support to a team of 15+ professionals, managing schedules, correspondence, and office supplies.
- Processed expense reports and managed petty cash, ensuring accurate documentation and adherence to company policies.
- Maintained organized digital and physical filing systems for critical company documents, improving retrieval efficiency by 20%.
- Managed incoming calls and directed client inquiries, ensuring a professional and positive first impression.

Education

Associate of Science in Business Administration - Austin Community College (2017)

Why and how to use a similar resume

This resume for a Junior Billing Specialist is highly effective because it strategically highlights a clear progression of responsibilities, starting from administrative support and moving into specialized billing functions. It quantifies achievements wherever possible, demonstrating tangible impact rather than just listing duties. The summary is concise and immediately positions the candidate as detail-oriented and proficient in relevant financial software, directly addressing the core requirements of a billing role. The inclusion of specific software names and industry keywords ensures it will pass through Applicant Tracking Systems (ATS) and resonate with hiring managers seeking candidates with practical experience.

Quantifies achievements with specific metrics (e.g., 'reduced processing time by 15%', 'maintained 98% accuracy') to showcase tangible impact.
Demonstrates a clear career progression from administrative support to dedicated billing roles, illustrating growth and increasing responsibility.
Incorporates industry-specific keywords and software (e.g., 'Accounts Receivable', 'QuickBooks', 'Oracle NetSuite', 'payment posting') for ATS optimization.
The professional summary is concise and immediately highlights key qualifications and a strong work ethic relevant to billing.
The 'Skills' section is well-curated, focusing on the most critical hard and soft skills pertinent to a Junior Billing Specialist role.

Jordan Smith

Senior Billing Specialist Resume Example

Summary: Highly analytical and results-driven Senior Billing Specialist with 8+ years of experience in high-volume invoicing, accounts receivable management, and financial compliance across diverse industries. Proven ability to streamline billing operations, implement advanced software solutions (SAP, NetSuite, Oracle), and achieve significant reductions in AR aging and error rates. Seeking to leverage expertise in process optimization and team leadership to drive financial accuracy and efficiency.

Key Skills

Billing Operations • Accounts Receivable (AR) • Invoicing & Payment Processing • Revenue Recognition • Financial Reporting • SAP • NetSuite • Oracle Financials • QuickBooks • Data Analysis

Experience

Senior Billing Specialist at FinTech Innovations Inc. ()
- Spearheaded the processing of over 2,000 complex invoices monthly using SAP and NetSuite, consistently achieving a 99.5% accuracy rate.
- Streamlined invoicing processes, reducing error rates by 15% and accelerating payment cycles by 3 days for over 500 monthly invoices.
- Managed a portfolio of over 200 client accounts, consistently achieving a 98% on-time payment rate and reducing AR aging by 10%.
- Trained and mentored 3 junior billing specialists, enhancing team efficiency and reducing onboarding time by 25%.
Billing Specialist at Global Logistics Solutions ()
- Managed the full billing cycle for a diverse client base, processing an average of 1,500 invoices per month using Oracle Financials.
- Reduced outstanding Accounts Receivable by 15% within the first year by implementing proactive follow-up procedures and improved client communication strategies.
- Resolved complex billing disputes for high-value clients, recovering over $50,000 in previously uncollected revenue annually.
- Successfully implemented a new billing module within Oracle Financials, improving data accuracy by 20% and automating 30% of manual data entry tasks.
Billing Coordinator at Healthcare Providers Group ()
- Processed an average of 100 medical claims daily using Epic EMR, verifying insurance eligibility and benefits to minimize claim rejections by 12%.
- Managed patient billing inquiries and resolved discrepancies, maintaining a high level of patient satisfaction and trust.
- Maintained accurate billing records and documentation, ensuring compliance with HIPAA regulations and company policies.
- Assisted in the preparation for internal and external audits, contributing to zero critical findings related to billing practices.

Education

Bachelor of Science in Business Administration - University of North Texas (2016)

Why and how to use a similar resume

This resume is highly effective for a Senior Billing Specialist role because it immediately showcases a strong command of critical billing operations, specific industry software, and quantifiable achievements. The professional summary provides a concise yet powerful overview of experience and key strengths, while the experience section uses action verbs and metrics to demonstrate impact. The clear career progression from Coordinator to Senior Specialist highlights growth and increasing responsibility, making the candidate an attractive prospect for advanced roles. Furthermore, the tailored skills section reinforces the candidate's technical proficiency and soft skills essential for complex billing environments.

Quantifiable achievements in each role demonstrate direct impact on revenue, efficiency, and error reduction.
Specific mention of industry-standard software (SAP, NetSuite, Oracle, Epic, QuickBooks) immediately validates technical proficiency.
Clear career progression showcases increasing responsibility and leadership capabilities, aligning with a 'Senior' designation.
The professional summary effectively condenses years of experience and core competencies into a compelling snapshot.
A targeted skills section highlights a balanced mix of technical billing expertise and essential soft skills like compliance and dispute resolution.

Jordan Smith

Lead Billing Specialist Resume Example

Summary: Highly accomplished Lead Billing Specialist with 8+ years of progressive experience in optimizing revenue cycles, managing complex claims, and leading high-performing billing teams. Proven ability to reduce accounts receivable days, ensure compliance with healthcare regulations, and implement process improvements that drive significant financial gains. Seeking to leverage expertise in a challenging Lead Billing Specialist role to enhance operational efficiency and maximize revenue.

Key Skills

Revenue Cycle Management • Denial Management • Accounts Receivable (AR) • Medical Coding (CPT, ICD-10) • EDI & ERA Processing • HIPAA Compliance • Insurance Verification • Epic • AdvancedMD • Microsoft Excel

Experience

Lead Billing Specialist at Apex Healthcare Solutions ()
- Led a team of 5 billing specialists, providing training, mentorship, and performance evaluations that resulted in a 15% increase in team productivity and a 5% reduction in claim rejections.
- Managed end-to-end revenue cycle operations for a multi-specialty clinic, overseeing claim submission, denial management, payment posting, and AR follow-up for over 1,500 claims daily.
- Reduced average Accounts Receivable (AR) days by 18% within the first year by implementing proactive denial prevention strategies and accelerating follow-up procedures.
- Developed and standardized billing procedures, ensuring strict adherence to CPT, ICD-10, and HCPCS coding guidelines, and HIPAA compliance, leading to a 98.5% clean claim submission rate.
Senior Billing Specialist at MedPro Billing Services ()
- Processed an average of 500+ medical claims daily for diverse healthcare providers, ensuring accuracy and timely submission through Epic and Change Healthcare systems.
- Specialized in complex denial management, identifying trends, resolving discrepancies, and successfully appealing 90% of denied claims, recovering over .2 million annually.
- Conducted thorough insurance verification and eligibility checks for patients, minimizing front-end rejections and improving patient satisfaction.
- Trained new billing specialists on company policies, software usage, and best practices in medical billing and coding, contributing to a cohesive and efficient team.
Billing Specialist at Valley Medical Group ()
- Performed accurate and timely data entry for patient demographics, insurance information, and charge capture into the Cerner system.
- Submitted electronic and paper claims to various commercial and government payers, including Medicare and Medicaid.
- Analyzed Explanation of Benefits (EOBs) and Remittance Advices (RAs) for proper payment posting and identified underpayments or discrepancies.
- Assisted with basic accounts receivable follow-up, contacting insurance companies regarding unpaid or incorrectly paid claims.

Education

Associate of Applied Science in Medical Billing and Coding - Gateway Community College (2015)

Why and how to use a similar resume

This resume effectively showcases a clear progression from Billing Specialist to Lead Billing Specialist, highlighting increasing responsibilities and leadership capabilities. It uses strong action verbs and quantifiable achievements to demonstrate impact on revenue cycles, AR management, and team performance. The inclusion of specific software and industry keywords ensures it will pass through Applicant Tracking Systems (ATS) and resonate with hiring managers in the healthcare billing sector. The summary is concise and immediately positions the candidate as a valuable asset.

Quantifiable achievements clearly demonstrate impact on financial metrics and operational efficiency.
Strategic use of industry-specific keywords (CPT, ICD-10, EDI, HIPAA, Epic, AdvancedMD) ensures ATS compatibility.
Clear career progression from Billing Specialist to Lead Billing Specialist highlights growth and increasing leadership.
Emphasis on team leadership, training, and process improvement aligns perfectly with a 'Lead' role.
Concise professional summary immediately communicates value and experience to the reader.

Jordan Smith

Billing Manager Resume Example

Summary: Highly accomplished and results-driven Billing Manager with 8+ years of progressive experience in revenue cycle management, accounts receivable, and team leadership. Proven ability to optimize billing processes, significantly reduce AR days, and enhance collection rates through strategic initiatives and meticulous oversight. Adept at leveraging technology and fostering high-performance teams to achieve financial objectives and ensure regulatory compliance.

Key Skills

Revenue Cycle Management • Accounts Receivable (AR) • Claims Processing (EDI) • Medical Billing Software (Epic, Cerner) • QuickBooks & SAP • CPT/ICD-10 Coding • Collections & Denials Management • Financial Reporting & Analysis • Team Leadership & Training • Process Optimization

Experience

Billing Manager at Apex Healthcare Solutions ()
- Led a team of 7 billing specialists, overseeing daily operations, performance management, and professional development, resulting in a 15% improvement in team productivity.
- Reduced average Accounts Receivable (AR) days from 45 to 30 within the first year by implementing robust follow-up protocols and refining claims submission processes.
- Managed monthly billing cycles for over 500 active client accounts, ensuring 99% accuracy in invoice generation and submission across various payer types.
- Spearheaded the integration of a new billing software (Epic Systems), providing training to staff and streamlining workflows, which decreased processing time by 20%.
Senior Billing Specialist at Synergy Financial Services ()
- Managed a portfolio of complex commercial and government accounts, processing an average of 1,500 claims monthly with a 98% first-pass resolution rate.
- Identified and resolved billing discrepancies exceeding $20,000 monthly through detailed account analysis and direct communication with clients and insurance providers.
- Trained and mentored 3 junior billing specialists on company policies, software usage (Cerner, QuickBooks), and best practices in claims processing and follow-up.
- Collaborated with the IT department to enhance automated billing reports, improving data accessibility and reducing manual data entry by 10 hours per week.
Billing Specialist at Global Logistics Corp ()
- Processed high volumes of invoices and purchase orders for domestic and international freight, consistently meeting month-end closing deadlines.
- Reconciled client accounts and applied payments accurately, managing a ledger of over M in monthly transactions.
- Communicated effectively with clients regarding billing inquiries, payment terms, and dispute resolution, maintaining high levels of customer satisfaction.
- Prepared and submitted electronic claims (EDI) to various payers, ensuring timely and accurate submission.

Education

Bachelor of Science in Business Administration - University of Texas at Dallas (2016)

Why and how to use a similar resume

This resume is highly effective for a Billing Manager role because it immediately establishes the candidate as an experienced leader with a strong track record of optimizing revenue cycles and managing high-performing teams. The use of quantifiable achievements throughout each experience entry demonstrates direct impact on financial outcomes, while the clear progression from Billing Specialist to Manager showcases career growth and increasing responsibility. The strategic placement of a concise professional summary and a focused skills section ensures that critical information is easily digestible and aligned with typical hiring manager expectations for this specialized field.

Quantifiable achievements: Each bullet point focuses on results using metrics (e.g., 'reduced AR days by 18%', 'managed a team of 7').
Clear career progression: Shows a logical path from specialist to senior to manager, highlighting increasing responsibilities.
Industry-specific keywords: Incorporates terms like 'Revenue Cycle Management', 'EDI', 'CPT/ICD-10', and specific software names.
Leadership emphasis: Highlights team management, training, and process improvement initiatives crucial for a manager role.
Concise and targeted summary: Quickly communicates value proposition and key strengths relevant to the Billing Manager position.

Jordan Smith

Financial Administrator Resume Example

Summary: Highly analytical and detail-oriented Financial Administrator with 6+ years of experience specializing in full-cycle billing, accounts receivable management, and financial reporting. Proven ability to optimize financial operations, reduce collection periods, and ensure high data accuracy, contributing to improved cash flow and operational efficiency. Adept at leveraging ERP systems and advanced Excel for robust financial analysis and process improvement.

Key Skills

Billing & Invoicing • Accounts Receivable (AR) • Financial Reporting • General Ledger (GL) • Account Reconciliation • NetSuite, SAP, QuickBooks • Microsoft Excel (Advanced) • Data Analysis • Process Improvement • Compliance Management

Experience

Financial Administrator at Apex Solutions Group ()
- Manage full-cycle billing operations for a portfolio of 50+ corporate clients, processing over $500K in monthly invoices with 99.5% accuracy.
- Streamlined Accounts Receivable (AR) processes using NetSuite, reducing the average collection period by 15% and improving annual cash flow by $75K.
- Perform complex account reconciliations, identifying and resolving discrepancies to ensure 99% data integrity for monthly and quarterly financial closes.
- Collaborate cross-functionally with sales and project management teams to ensure accurate service contract billing and swift resolution of client disputes.
Billing Specialist at Global Tech Inc. ()
- Managed billing for a high-volume client base, processing 200+ invoices weekly totaling $300K-$400K using SAP ERP system.
- Successfully reduced outstanding Accounts Receivable by 10% within 6 months through proactive client communication and diligent follow-up strategies.
- Prepared detailed billing reports and reconciled complex accounts, significantly contributing to accurate month-end and year-end close procedures.
- Resolved intricate billing inquiries and discrepancies for clients, maintaining high satisfaction levels and fostering strong business relationships.
Accounts Assistant at City Financial Services ()
- Processed accounts payable invoices and expense reports for multiple departments, ensuring timely and accurate payments to vendors.
- Assisted with daily bank reconciliations and general ledger entries, supporting the finance team in maintaining accurate financial records.
- Managed vendor accounts, resolving payment issues, and maintaining accurate vendor master data in QuickBooks.
- Prepared weekly cash reports and assisted with budget tracking, contributing to effective financial planning and expenditure control.

Education

Bachelor of Science in Finance - University of Texas at Dallas (2018)

Why and how to use a similar resume

This resume for a Financial Administrator is highly effective due to its clear, results-driven approach, directly aligning with the analytical and detail-oriented nature of the role. It strategically uses quantifiable achievements, specific software proficiencies, and action verbs to demonstrate impact, rather than just listing responsibilities. The summary immediately highlights core competencies and years of experience, setting a strong foundation for the detailed experience section.

Quantifiable achievements: Metrics like 'reduced average collection period by 15%' and 'processing over $500K in monthly invoices' provide concrete evidence of impact.
Industry-specific keywords: Terms such as 'full-cycle billing operations,' 'AR aging,' 'revenue recognition,' and 'General Ledger' resonate with hiring managers in finance.
Software proficiency: Explicitly lists key ERPs (NetSuite, SAP, QuickBooks) and advanced Excel, which are crucial for a Financial Administrator.
Clear career progression: The experience section shows a logical advancement in responsibilities and complexity across different roles and companies.
Concise and professional layout: The use of strong action verbs at the start of each bullet point makes the resume scannable and impactful.

Sophia Rodriguez

Accounts Payable/Receivable Clerk Resume Example

Summary: Highly meticulous and results-driven Accounts Payable/Receivable Clerk with over 7 years of experience in full-cycle financial operations, specializing in optimizing cash flow, streamlining invoicing processes, and ensuring GAAP compliance. Proven ability to manage high-volume transactions, reduce outstanding balances, and leverage ERP systems like SAP and QuickBooks to enhance financial accuracy and efficiency.

Key Skills

Accounts Payable (AP) • Accounts Receivable (AR) • General Ledger Reconciliation • Invoicing & Billing • Cash Application • Collections Management • QuickBooks Enterprise • SAP Concur • Microsoft Excel (Advanced) • GAAP Compliance

Experience

Accounts Payable/Receivable Clerk at Apex Solutions Group ()
- Managed full-cycle Accounts Payable for 150+ vendors, processing 300+ invoices weekly with 99% accuracy, ensuring timely payments and maintaining strong vendor relationships.
- Executed Accounts Receivable functions, including invoicing, cash application, and collections, reducing average Days Sales Outstanding (DSO) by 15% within 18 months.
- Performed daily reconciliation of bank statements, general ledger accounts, and vendor statements, identifying and resolving discrepancies proactively.
- Utilized SAP Concur for expense report processing and ensured adherence to company policy and budget guidelines for over 200 employees.
Billing Specialist at Global Tech Innovations ()
- Generated and distributed an average of 500 client invoices monthly using QuickBooks Enterprise, ensuring accuracy and compliance with contractual terms.
- Managed collection efforts for overdue accounts, successfully recovering 90% of receivables aged 60-90 days through professional communication and negotiation.
- Processed customer payments, applied cash accurately to respective accounts, and resolved billing disputes efficiently to maintain positive client relations.
- Prepared weekly and monthly AR aging reports, providing critical insights to management for forecasting and strategic decision-making.
Junior Accountant at Horizon Marketing Agency ()
- Supported Accounts Payable department by verifying, coding, and entering vendor invoices into accounting system (Sage 50).
- Assisted with daily cash receipts processing and bank deposits, ensuring accurate recording of incoming funds.
- Reconciled credit card statements and petty cash, reporting discrepancies to senior accountants.
- Maintained organized financial records and documentation, facilitating smooth audits and financial reviews.

Education

Associate of Science in Accounting - Dallas Community College (2016)

Why and how to use a similar resume

This resume for an Accounts Payable/Receivable Clerk is highly effective because it strategically balances a clear, functional structure with quantifiable achievements, immediately showcasing the candidate's value. It uses strong action verbs to highlight direct contributions to financial efficiency and accuracy, while keyword optimization ensures it passes through Applicant Tracking Systems (ATS). The detailed experience section, featuring specific software proficiencies and metrics, paints a vivid picture of the candidate's capabilities and impact in previous roles.

Quantifiable Achievements: Every experience entry includes metrics (e.g., 'reduced DSO by 15%', '99% accuracy', 'processed 300+ invoices weekly') that demonstrate direct impact and value.
Keyword Optimization: Incorporates essential industry terms like 'GAAP compliance', 'ERP systems', 'reconciliation', 'cash application', and specific software names (SAP Concur, QuickBooks) crucial for ATS.
Full-Cycle Expertise: Clearly articulates experience across both Accounts Payable and Accounts Receivable, highlighting a comprehensive understanding of financial operations.
Software Proficiency: Lists specific accounting software and advanced Excel skills, critical for modern finance roles and signaling readiness for immediate contribution.
Clear and Concise Summary: Provides a strong, achievement-oriented overview that immediately captures the reader's attention and summarizes key qualifications.

Jordan Hayes

Revenue Operations Specialist Resume Example

Summary: Highly analytical and results-driven Revenue Operations Specialist with 7+ years of experience in optimizing billing cycles, enhancing CRM data integrity, and streamlining financial processes for SaaS organizations. Proven ability to leverage Salesforce, NetSuite, and Zuora to drive efficiency, reduce errors, and improve revenue recognition accuracy. Seeking to apply expertise in a dynamic RevOps environment to support accelerated business growth.

Key Skills

Salesforce CRM • NetSuite ERP • Zuora Billing • Process Optimization • Data Analysis • Revenue Recognition (ASC 606) • Financial Operations • Cross-functional Collaboration • SQL & Tableau • Billing & Invoicing

Experience

Revenue Operations Specialist at Apex Solutions ()
- Optimized subscription billing and invoicing workflows within Zuora and NetSuite, reducing processing time by 20% and improving on-time payment rates by 15%.
- Managed end-to-end revenue operations, including contract management, order processing, and revenue recognition, ensuring compliance with ASC 606 standards.
- Collaborated cross-functionally with Sales, Finance, and Customer Success to define and implement scalable processes, enhancing data integrity across Salesforce CRM by 25%.
- Developed and maintained RevOps dashboards in Tableau, providing critical insights into sales pipeline health, forecast accuracy, and customer churn metrics to leadership.
Billing & Operations Analyst at Innovatech Corp ()
- Managed high-volume billing operations for 300+ B2B clients, ensuring accurate and timely invoice generation and delivery using NetSuite and Stripe.
- Identified and resolved billing discrepancies, reducing average dispute resolution time by 30% and improving customer satisfaction scores.
- Assisted in the implementation of a new payment gateway, leading to a 5% increase in successful payment transactions and reduced payment processing fees.
- Supported the sales team by configuring pricing models and product SKUs in Salesforce, ensuring accurate quoting and order generation.
Accounts Receivable Coordinator at Global Dynamics ()
- Processed daily cash receipts, applied payments accurately, and managed customer accounts for a portfolio exceeding $5M.
- Performed proactive collections activities, improving collection rates by 10% through effective communication and follow-up strategies.
- Reconciled customer accounts, identified discrepancies, and prepared detailed aging reports for management review.
- Collaborated with the sales and customer service teams to resolve invoicing issues and ensure customer account accuracy.

Education

Bachelor of Science in Finance - University of Texas at Austin (2016)

Why and how to use a similar resume

This resume effectively showcases a Revenue Operations Specialist by focusing on quantifiable achievements and a strong technical skill set. It highlights the candidate's ability to optimize processes, manage financial operations, and leverage critical RevOps tools. The clear structure and action-oriented language make it easy for recruiters to quickly grasp the candidate's value proposition and relevant experience.

Quantifiable achievements: Each bullet point, especially in the most recent role, includes metrics demonstrating impact (e.g., 'reduced billing errors by 15%', 'improved collection rates by 10%').
Industry-specific keywords: Incorporates essential RevOps and billing terms like 'Salesforce CRM', 'NetSuite ERP', 'Zuora', 'subscription lifecycle management', and 'process optimization'.
Clear career progression: Shows a logical advancement from Accounts Receivable to Billing & Operations Analyst, culminating in a Revenue Operations Specialist role, indicating growing responsibility and expertise.
Comprehensive skill set: Balances technical proficiency (CRM, ERP, data tools) with crucial soft skills (process improvement, cross-functional collaboration, analytical thinking).
Concise and impactful summary: Provides a strong overview of experience and core competencies upfront, immediately grabbing the reader's attention.

Sophia Rodriguez

Charge Entry Specialist Resume Example

Summary: Highly accurate and detail-oriented Charge Entry Specialist with over 7 years of experience in medical billing and revenue cycle management. Proven expertise in processing high volumes of charges, ensuring CPT/ICD-10 compliance, and utilizing advanced EHR/PM systems like Epic and AthenaHealth to maximize reimbursement and minimize claim rejections. Committed to maintaining data integrity and contributing to strong financial outcomes.

Key Skills

Charge Entry • CPT/ICD-10 Coding • Revenue Cycle Management • Denial Management • EHR/EMR Systems (Epic, AthenaHealth) • Practice Management Software (Kareo, Waystar) • Medical Terminology • HIPAA Compliance • Data Entry • Attention to Detail

Experience

Senior Charge Entry Specialist at Dallas Metro Health System ()
- Processed an average of 300+ charges daily for multiple specialties, maintaining a 99.5% accuracy rate using Epic EMR and Waystar clearinghouse.
- Applied complex CPT, HCPCS, and ICD-10 codes to medical procedures and diagnoses, ensuring strict compliance with payer-specific guidelines and regulations.
- Analyzed and resolved charge discrepancies and coding errors proactively, reducing claim rejections by 15% and accelerating revenue realization.
- Collaborated cross-functionally with coding, clinical, and billing teams to clarify documentation, resolve claim edits, and optimize charge capture workflows.
Charge Entry & Billing Coordinator at Lone Star Family Practice ()
- Managed end-to-end charge entry for a busy family practice, processing 150+ charges daily using AthenaHealth and Kareo Practice Management software.
- Reviewed superbills and encounter forms for completeness and accuracy, identifying missing information and collaborating with providers for clarification.
- Assisted with basic denial management by identifying common charge entry errors contributing to rejections and implementing corrective actions.
- Generated daily and weekly charge reports, monitoring volume and accuracy metrics to identify trends and areas for process improvement.
Medical Office Assistant at Elite Dermatology Clinic ()
- Supported front-desk operations, including patient registration, scheduling, insurance verification, and co-pay collection for 40+ patients daily.
- Gained foundational experience in medical billing by preparing patient superbills, verifying CPT and ICD-10 codes, and assisting with charge submission.
- Managed patient demographics and insurance information in Medisoft, ensuring accuracy for seamless billing processes.
- Handled patient inquiries regarding billing statements and insurance coverage, providing clear and concise explanations.

Education

Associate of Applied Science in Medical Billing and Coding - Dallas Community College (2016)

Why and how to use a similar resume

This resume for a Charge Entry Specialist is highly effective because it immediately establishes the candidate's core competencies in a high-volume, accuracy-critical role. It strategically uses industry-specific keywords and software names, demonstrating deep familiarity with the tools and processes essential to the medical billing field. The inclusion of quantifiable achievements, such as accuracy rates and reduction in claim rejections, provides concrete evidence of impact and value, making the candidate stand out to hiring managers.

Quantifiable achievements clearly demonstrate impact and efficiency (e.g., '99.5% accuracy rate,' 'reduced claim rejections by 15%').
Strong use of industry-specific keywords (CPT, ICD-10, Epic EMR, Waystar, revenue cycle management) immediately signals expertise.
Clear career progression from Medical Office Assistant to Senior Charge Entry Specialist highlights growth and increasing responsibility.
Detailed descriptions of responsibilities showcase a comprehensive understanding of the charge entry process and its broader context within RCM.
Mentions of collaboration and training indicate leadership potential and strong interpersonal skills relevant to team environments.

Sophia Rodriguez

Payment Poster Resume Example

Summary: Highly accurate and efficient Payment Poster with 7+ years of experience in high-volume medical billing environments. Proven ability to process ERAs, EOBs, and manual payments with exceptional precision, reconcile complex accounts, and identify discrepancies to ensure optimal revenue cycle management. Proficient in various medical billing software, dedicated to maintaining financial integrity and supporting timely claims adjudication.

Key Skills

Payment Posting (ERA/EFT/EOB) • Medical Billing Software (Epic, Kareo, AdvancedMD) • Accounts Receivable Reconciliation • Denial Management Support • HIPAA Compliance • Data Entry & Verification • Payer Portals • CPT & ICD-10 Knowledge • Attention to Detail • Problem-Solving

Experience

Payment Poster at Apex Healthcare Solutions ()
- Accurately processed an average of 300+ electronic and manual payments daily, including ERAs, EFTs, and patient payments, maintaining a 99.5% accuracy rate.
- Analyzed Explanation of Benefits (EOBs) and Electronic Remittance Advice (ERAs) to identify underpayments, denials, and variances, escalating complex issues to the denials team.
- Performed daily reconciliation of posted payments against bank deposits and batch totals, ensuring precise financial reporting and minimizing discrepancies.
- Utilized Epic and Kareo medical billing systems to post payments, adjust accounts, and manage patient balances efficiently.
Billing Specialist / Payment Poster at Metro Medical Group ()
- Managed end-to-end payment posting for a multi-specialty clinic, processing an average of $200,000 in daily payments from commercial, Medicare, and Medicaid payers.
- Identified and corrected posting errors, ensuring timely and accurate application of payments to patient accounts and reducing re-work by 20%.
- Processed patient credit card payments, cash, and checks, ensuring proper documentation and daily batch balancing.
- Assisted in the resolution of patient billing inquiries related to posted payments and account balances.
Billing Assistant at Prime Care Clinics ()
- Supported the billing department by performing data entry for charges and payments, ensuring accuracy before posting.
- Assisted senior payment posters with manual payment application and EOB review, gaining foundational knowledge of payment processing.
- Generated and distributed patient statements, ensuring all recent payments and adjustments were reflected correctly.
- Maintained organized digital and physical files for claims, payments, and patient correspondence.

Education

Associate of Applied Science in Medical Office Administration - Houston Community College (2016)

Why and how to use a similar resume

This resume effectively showcases Sophia Rodriguez's expertise as a Payment Poster by focusing on quantifiable achievements, relevant industry software, and a clear progression of responsibilities. It uses a strong professional summary to immediately highlight her core competencies and years of experience, setting the stage for the detailed experience section. Each job entry features action-oriented verbs and specific metrics that demonstrate impact and efficiency, crucial for a role centered on financial accuracy and volume processing. The inclusion of a dedicated 'Skills' section with industry-specific software and technical capabilities further reinforces her qualifications, making it easy for recruiters to identify key competencies.

Quantifiable achievements highlight direct impact on financial operations and efficiency.
Strategic use of industry-specific keywords (ERA/EFT, EOB, Epic, Kareo) optimizes for Applicant Tracking Systems (ATS).
Clear career progression across three roles demonstrates increasing responsibility and expertise.
A concise professional summary immediately communicates value and core competencies.
Inclusion of both hard skills (software, reconciliation) and soft skills (attention to detail, problem-solving) provides a comprehensive view of capabilities.

Jordan Smith

Claims Processor Resume Example

Summary: Highly detail-oriented and results-driven Claims Processor with over 7 years of experience in medical billing, claims adjudication, and revenue cycle management. Proven ability to reduce denial rates by up to 15%, enhance processing efficiency, and ensure strict HIPAA compliance within high-volume healthcare environments. Seeking to leverage expertise in accurate claims submission and complex denial resolution to contribute to a dynamic healthcare organization.

Key Skills

Claims Adjudication • ICD-10 & CPT Coding • Denial Management • HIPAA Compliance • Revenue Cycle Management • Insurance Verification • Epic Systems • Availity • Microsoft Excel • Attention to Detail

Experience

Senior Claims Processor at Apex Healthcare Solutions ()
- Process an average of 300+ complex medical claims daily, maintaining a 98.5% accuracy rate for commercial, Medicare, and Medicaid payers.
- Spearheaded denial management initiatives, reducing claim rejections by 15% through meticulous review and appeal submission.
- Utilize advanced knowledge of ICD-10, CPT, and HCPCS coding to ensure proper claim submission and maximum reimbursement.
- Collaborate cross-functionally with billing and coding departments to resolve discrepancies and streamline workflow processes.
Claims Specialist at Horizon Medical Group ()
- Managed a diverse portfolio of claims for over 50 providers across multiple specialties, ensuring timely and accurate submission.
- Identified and rectified billing errors and coding inconsistencies, leading to a 10% reduction in initial claim denials.
- Researched and applied payer-specific guidelines to optimize claim adjudication and accelerate payment cycles.
- Assisted patients with complex billing inquiries, explaining EOBs and resolving payment disputes with a focus on patient satisfaction.
Billing Coordinator Assistant at Unity Health Services ()
- Supported the billing department by verifying patient insurance eligibility and benefits prior to service.
- Performed data entry of patient demographics and service codes into the practice management system with high accuracy.
- Assisted with generating and mailing patient statements, processing payments, and managing accounts receivable.
- Maintained organized records of all billing activities and patient communications, ensuring easy retrieval for audits.

Education

Associate of Applied Science in Medical Office Administration - Phoenix Community College (2016)
Certified Professional Biller (CPB) - AAPC - American Academy of Professional Coders (2017)

Why and how to use a similar resume

This resume for a Claims Processor is highly effective because it immediately establishes the candidate's core competencies in claims adjudication and revenue cycle management. It leverages a clear, concise summary followed by achievement-oriented bullet points that quantify impact. The strategic use of industry-specific keywords and software names ensures it will pass through Applicant Tracking Systems (ATS) and resonate with hiring managers in the healthcare billing sector. The progressive career history demonstrates increasing responsibility and a solid foundation in medical billing processes.

Quantifiable achievements throughout the experience section demonstrate concrete value.
Strategic inclusion of industry keywords (ICD-10, CPT, HIPAA, EOBs) optimizes for ATS.
Clear career progression showcases increasing responsibility and expertise in claims.
Dedicated skills section highlights both technical software proficiency and critical soft skills.
The 'Present' date for the most recent role confirms current employment and up-to-date experience.

Jordan Smith

Insurance Biller Resume Example

Summary: Highly analytical and detail-oriented Insurance Biller with over 7 years of experience in optimizing revenue cycles and minimizing claim denials within fast-paced healthcare environments. Proven ability to accurately process high volumes of complex medical claims, manage accounts receivable, and proficiently utilize various EHR and billing software to ensure maximum reimbursement and compliance.

Key Skills

Medical Billing Software (Epic, Kareo, Waystar) • CPT/ICD-10 Coding • Denial Management & Appeals • EOB Analysis • Accounts Receivable • Claim Submission • Payer Portals • Eligibility Verification • HIPAA Compliance • Revenue Cycle Management

Experience

Insurance Biller at Stellar Medical Group ()
- Manages end-to-end billing for 300+ claims daily across multiple specialties (e.g., Cardiology, Orthopedics), ensuring accuracy and timely submission through Epic and Waystar.
- Reduced Accounts Receivable (AR) by 18% within the first year by proactively identifying and resolving complex billing discrepancies and underpayments.
- Expertly analyzes Explanation of Benefits (EOBs) and resolves claim denials by submitting comprehensive appeals backed by medical necessity documentation and payer guidelines.
- Collaborates cross-functionally with clinical staff and coding teams to clarify documentation, ensuring accurate CPT, ICD-10, and HCPCS coding for optimal reimbursement.
Billing Specialist at Horizon Health Clinic ()
- Processed an average of 200 medical claims daily using Kareo, achieving a first-pass acceptance rate of 95% through meticulous data entry and verification.
- Managed patient accounts, including payment posting, statement generation, and resolving patient billing inquiries with a focus on empathy and clarity.
- Successfully appealed and overturned denied claims, recovering an average of 5,000 monthly by identifying root causes and submitting timely, well-supported re-submissions.
- Conducted regular audits of patient demographics and insurance information to minimize claim rejections and ensure compliance with HIPAA regulations.
Medical Billing Assistant at Community Care Physicians ()
- Assisted with charge entry, payment posting, and reconciliation of daily cash receipts, contributing to accurate financial reporting.
- Verified patient insurance eligibility and benefits for 50+ patients daily, ensuring correct co-pays, deductibles, and prior authorization requirements were met.
- Responded to patient billing inquiries, explaining complex insurance terms and payment responsibilities, resulting in improved patient satisfaction scores.
- Supported the billing team in preparing and submitting claims, reducing manual errors by 10% through careful data review.

Education

Associate of Science in Health Information Technology - Dallas Community College (2017)

Why and how to use a similar resume

This resume is highly effective for an Insurance Biller because it prioritizes quantifiable achievements and industry-specific expertise, immediately demonstrating the candidate's impact on revenue cycle management. The strong action verbs paired with specific metrics (e.g., 'reduced AR by 18%', 'processed 300+ claims daily', 'recovered over $75,000') provide concrete evidence of success, while the inclusion of relevant software (Epic, Waystar, Kareo) and coding standards (CPT, ICD-10) assures employers of technical proficiency. The clear, chronological format with consistent, strong bullet points across three distinct roles showcases a progressive career path and a deep understanding of the billing lifecycle, from initial claim submission to complex denial resolution.

Quantifiable achievements highlight direct impact on revenue and efficiency.
Specific industry keywords (CPT, ICD-10, EOBs, Payer Portals) demonstrate expertise.
Mention of relevant software (Epic, Waystar, Kareo) indicates technical readiness.
Progressive career path with increasing responsibility is clearly shown.
Strong action verbs at the start of each bullet point emphasize accomplishments.

Jordan Smith

Billing Analyst Resume Example

Summary: Highly analytical and detail-oriented Billing Analyst with 7+ years of progressive experience in accounts receivable, invoicing, and financial reconciliation. Proven ability to optimize billing processes, reduce outstanding AR, and ensure data accuracy within high-volume environments, utilizing advanced ERP systems and Excel. Seeking to leverage expertise in financial operations to contribute to a dynamic team.

Key Skills

ERP Systems (SAP, Oracle, NetSuite) • Accounts Receivable • Invoicing • Financial Reconciliation • Collections Management • Data Analysis • Microsoft Excel (Advanced) • GAAP Compliance • Process Improvement • Dispute Resolution

Experience

Billing Analyst at Apex Solutions Group ()
- Managed full-cycle billing operations for a portfolio of over 200 corporate clients, processing an average of .5M in monthly invoices with 99.8% accuracy.
- Reduced Days Sales Outstanding (DSO) by 15% within the first year by implementing a proactive collection strategy and streamlining invoice delivery methods.
- Utilized SAP ERP system to generate complex invoices, apply payments, and reconcile accounts, ensuring compliance with company policies and GAAP standards.
- Collaborated with sales and customer service teams to resolve billing discrepancies and client inquiries, improving customer satisfaction scores by 10%.
Junior Billing Specialist at Global Tech Innovations ()
- Processed high volumes of invoices daily, ensuring timely and accurate billing for over 500 active accounts using Oracle Financials.
- Assisted in accounts receivable management, including payment posting, credit application, and follow-up on overdue accounts, contributing to a 5% reduction in aged receivables.
- Performed daily reconciliation of payment receipts against billed amounts, identifying and resolving discrepancies to maintain ledger integrity.
- Generated weekly and monthly billing reports for management, highlighting key metrics such as outstanding balances and payment trends.
Administrative Assistant / Billing Support at Pinnacle Services Inc. ()
- Supported the billing department by preparing and organizing financial documentation, including invoices, purchase orders, and expense reports.
- Managed data entry for client accounts into QuickBooks, ensuring accuracy and consistency for over 300 active client records.
- Assisted with basic accounts receivable tasks, including sending out payment reminders and maintaining communication with clients regarding outstanding balances.
- Coordinated with vendors for timely invoice submission and payment processing, helping to maintain strong vendor relations.

Education

Bachelor of Science in Finance - University of Texas at Dallas (2016)

Why and how to use a similar resume

This resume is highly effective for a Billing Analyst role because it immediately establishes the candidate's core competencies and quantifiable achievements. The summary is concise and highlights key areas like AR, invoicing, and reconciliation, supported by years of experience. The experience section uses strong action verbs and incorporates specific metrics and industry-standard software (SAP, Oracle, QuickBooks) to demonstrate tangible impact and technical proficiency. The clear structure and keyword optimization ensure it will pass Applicant Tracking Systems (ATS) and resonate with hiring managers.

Quantifiable achievements: Each role demonstrates impact with metrics (e.g., "Reduced DSO by 15%", "processed .5M monthly").
Industry-specific keywords: Integrates terms like "full-cycle billing," "ERP systems (SAP, Oracle)," "GAAP compliance," and "financial reconciliation."
Progression of responsibility: Clearly shows career growth from administrative support to a specialized analyst role.
Technical proficiency: Highlights expertise in relevant software (SAP, Oracle, Excel, QuickBooks) crucial for billing roles.
Concise and action-oriented language: Utilizes strong verbs to describe duties and accomplishments effectively.

Jordan Smith

Client Billing Specialist Resume Example

Summary: Highly detail-oriented and results-driven Senior Client Billing Specialist with 7+ years of experience optimizing billing processes, enhancing revenue cycles, and fostering strong client relationships. Proven ability to manage complex invoicing, reduce Days Sales Outstanding (DSO), and ensure financial accuracy within high-volume environments. Adept at leveraging ERP systems and financial software to streamline operations and improve cash flow.

Key Skills

Accounts Receivable • Invoicing • NetSuite • SAP • QuickBooks • Reconciliation • GAAP Compliance • Client Relations • Data Analysis • Microsoft Excel

Experience

Senior Client Billing Specialist at Synergy Solutions Group ()
- Managed end-to-end billing for a portfolio of 75+ key corporate clients, processing over $5M in monthly invoices with a consistent 99.8% accuracy rate.
- Led the implementation of a new automated invoicing module within NetSuite, reducing manual data entry by 30% and accelerating invoice generation by 2 days.
- Collaborated cross-functionally with Sales and Project Management teams to resolve complex billing discrepancies and ensure contract compliance, improving client satisfaction scores by 15%.
- Reduced Days Sales Outstanding (DSO) by 12% within the first year through proactive client communication and diligent follow-up on overdue accounts.
Billing Coordinator at Apex Financial Services ()
- Processed high-volume invoices (average 500+ per month) for various financial services, ensuring strict adherence to client contracts and company policies.
- Performed daily reconciliation of billing data against client agreements and service logs, identifying and rectifying discrepancies promptly.
- Assisted in the successful migration of billing data from QuickBooks to SAP, ensuring data integrity and minimal disruption to operations.
- Responded to client billing inquiries and provided detailed explanations, resolving an average of 30 issues per week with a focus on customer service excellence.
Accounts Receivable Clerk at Global Tech Innovations ()
- Applied cash receipts to customer accounts accurately and on a daily basis, managing a ledger of over 200 active accounts.
- Generated and distributed customer statements, proactively communicating with clients regarding upcoming due dates and outstanding balances.
- Investigated and resolved payment discrepancies, coordinating with internal departments to ensure timely resolution.
- Maintained organized billing records and documentation, supporting efficient audit processes and data retrieval.

Education

Bachelor of Science in Accounting - Georgia State University, Atlanta, GA (2016)

Why and how to use a similar resume

This resume effectively showcases Jordan Smith's expertise as a Client Billing Specialist by prioritizing quantifiable achievements and industry-specific keywords. The clear, chronological format highlights career progression, while the robust 'Experience' section uses strong action verbs and metrics to demonstrate tangible impact. The 'Summary' provides an immediate snapshot of qualifications, making it easy for recruiters to grasp the candidate's value and suitability for the role.

Quantifiable Achievements: Each bullet point, especially in the most recent role, includes specific numbers (e.g., '$5M in monthly invoices', '99.8% accuracy', 'reduced DSO by 12%') which demonstrate tangible results and direct impact on financial health.
Keyword Optimization: Incorporates critical industry terms like 'NetSuite', 'SAP', 'Accounts Receivable', 'GAAP compliance', 'reconciliation', and 'revenue cycles', ensuring visibility in Applicant Tracking Systems (ATS).
Clear Career Progression: The chronological order of experience, starting from an A/R Clerk to a Senior Client Billing Specialist, clearly illustrates growth in responsibility, expertise, and leadership.
Action-Oriented Language: Uses strong action verbs (e.g., 'Managed', 'Led', 'Reduced', 'Collaborated', 'Developed') to convey proactive contributions and a results-driven approach.
Comprehensive Skillset: The 'Skills' section concisely lists both technical software proficiencies and crucial soft skills, providing a holistic view of the candidate's capabilities relevant to a Client Billing Specialist.

Alex Chen

Commercial Billing Specialist Resume Example

Summary: Highly meticulous and results-driven Commercial Billing Specialist with over 7 years of experience managing complex B2B billing cycles, ensuring revenue accuracy, and optimizing AR processes. Proven expertise in ERP systems like SAP and Oracle Financials, GAAP compliance, and resolving intricate client disputes to maintain strong financial health and foster client relationships.

Key Skills

Commercial Billing • Revenue Recognition (ASC 606) • Accounts Receivable • SAP ERP • Oracle Financials • NetSuite • GAAP Compliance • Contract Management • Dispute Resolution • Financial Reporting

Experience

Commercial Billing Specialist at Apex Innovations Group ()
- Managed a complex portfolio of over 150 commercial client accounts, generating monthly invoices totaling .5M - $2M with an average 99% accuracy rate.
- Spearheaded the resolution of intricate billing discrepancies and contract interpretation issues, reducing average dispute resolution time by 15% and minimizing revenue leakage.
- Utilized SAP ERP system extensively for order-to-cash process, including billing, credit memos, adjustments, and revenue recognition in accordance with ASC 606 standards.
- Collaborated cross-functionally with Sales, Legal, and Project Management teams to ensure accurate contract terms were reflected in billing and to streamline interdepartmental communication.
Senior Billing Coordinator at GlobalTech Solutions ()
- Processed high-volume commercial invoices (300-400 monthly) for technology services and products using Oracle Financials, maintaining a consistent 98.5% accuracy rate.
- Managed end-to-end billing for a segment of enterprise clients, handling contract renewals, amendments, and complex usage-based billing structures.
- Reconciled billing data with sales orders and service agreements, identifying and correcting discrepancies before invoice generation, preventing potential revenue loss.
- Provided detailed financial reports on billing cycles, revenue forecasts, and outstanding receivables to management, aiding in strategic financial planning.
Accounts Receivable Specialist at Horizon Logistics Inc. ()
- Generated and distributed daily and weekly invoices for logistics services, ensuring timely and accurate delivery to commercial clients.
- Managed accounts receivable ledger, posted payments, and performed daily cash application and reconciliation using QuickBooks Enterprise.
- Initiated collections efforts for past-due accounts, reducing outstanding balances by an average of 12% within the first 60 days.
- Responded to client billing inquiries and resolved payment issues efficiently, maintaining positive client relationships.

Education

Bachelor of Science in Accounting - University of Washington (2016)

Why and how to use a similar resume

This resume is highly effective for a Commercial Billing Specialist as it immediately establishes the candidate's expertise through a strong, keyword-rich summary. Each experience entry is packed with quantifiable achievements, demonstrating direct impact on financial metrics such as accuracy rates, DSO reduction, and efficiency improvements. The inclusion of specific ERP systems (SAP, Oracle, NetSuite) and compliance standards (GAAP, ASC 606) showcases technical proficiency crucial for commercial billing. The clear, concise bullet points, starting with strong action verbs, make the resume easy to scan and highlight the candidate's capabilities in managing complex billing cycles and resolving disputes effectively, making Alex Chen a compelling candidate.

Quantifiable achievements demonstrate direct financial impact and efficiency gains.
Specific industry keywords and software (SAP, Oracle, GAAP, ASC 606) validate technical expertise.
Strong action verbs and concise bullet points enhance readability and impact.
A tailored professional summary immediately highlights relevant experience and skills.
Consistent focus on problem-solving and process improvement throughout the experience section.

Jordan Smith

Government Billing Specialist Resume Example

Summary: Highly accomplished Government Billing Specialist with over 9 years of experience managing complex federal contracts, ensuring strict FAR/DFARS compliance, and optimizing revenue cycles for defense contractors. Proven expertise in Wide Area Workflow (WAWF), Deltek Costpoint, and meticulous financial reporting, consistently reducing AR days and supporting successful audits.

Key Skills

FAR/DFARS Compliance • Wide Area Workflow (WAWF) • Deltek Costpoint • Government Contract Invoicing • Accounts Receivable Management • Financial Reporting • Audit Support (DCAA/DCMA) • Data Analysis • Microsoft Excel (Advanced) • Attention to Detail

Experience

Government Billing Specialist at Apex Government Solutions ()
- Managed end-to-end billing and invoicing for a portfolio of over 50+ federal contracts, processing an average of $8M in monthly invoices through WAWF and IPP.
- Ensured strict adherence to FAR, DFARS, GSA Schedules, and agency-specific regulations for various contract types including Cost-Plus, T&M, and Fixed-Price.
- Reduced average Days Sales Outstanding (DSO) by 15% through proactive communication with government agencies and meticulous invoice submission, accelerating cash flow.
- Developed and implemented enhanced internal controls for billing processes, improving accuracy by 98% and mitigating compliance risks identified during internal audits.
Billing Coordinator at Federal Systems Integrators ()
- Coordinated and processed high-volume invoices for federal and state government clients, totaling over $3M monthly using Deltek Costpoint and custom ERP systems.
- Reconciled complex billing data against contract terms, purchase orders, and project progress, identifying and correcting discrepancies up to 10% of total invoice value.
- Assisted in the preparation of detailed financial reports and analyses for management, providing insights into billing trends and outstanding receivables.
- Trained new team members on billing procedures, WAWF submission protocols, and internal compliance guidelines, enhancing team efficiency.
Accounts Receivable Specialist at Global Tech Solutions ()
- Managed accounts receivable for a diverse client base, including initial government contracts, processing an average of 500 invoices per month.
- Achieved a 95% collection rate on outstanding invoices by implementing a structured follow-up process and cultivating strong client relationships.
- Investigated and resolved billing inquiries and payment discrepancies promptly, reducing aged receivables by 20% within the first year.
- Prepared monthly aging reports and cash flow forecasts, contributing to more accurate financial planning.

Education

B.S. in Accounting - George Mason University (2014)

Why and how to use a similar resume

This resume is highly effective for a Government Billing Specialist because it strategically emphasizes compliance, specific government contracting platforms, and quantifiable achievements. It immediately positions the candidate as an expert in federal regulations and complex billing environments, which is critical for this niche role. The structure is clean and action-oriented, allowing hiring managers to quickly grasp the candidate's capabilities and value.

Strong professional summary highlights relevant years of experience and key skills like FAR/DFARS compliance and WAWF.
Each experience entry uses powerful action verbs and includes quantifiable metrics, demonstrating impact and efficiency.
Specific software (Deltek Costpoint, WAWF) and regulatory knowledge (FAR, DFARS, GSA Schedules) are prominently featured, signaling deep industry expertise.
The 'Skills' section is concise and directly relevant, focusing on both critical hard skills and essential soft skills for the role.
The chronological order of experience, with the most recent role marked 'Present', shows career progression and current engagement in the field.

Sarah Thompson

Billing Team Lead Resume Example

Summary: Results-driven Billing Team Lead with 8+ years of progressive experience in accounts receivable, invoicing, and revenue cycle management. Proven ability to optimize billing processes, enhance financial accuracy, and lead high-performing teams to exceed departmental goals. Adept at leveraging ERP systems and data analysis to drive efficiency and reduce AR aging.

Key Skills

Accounts Receivable (AR) • Invoicing & Billing • Collections Management • SAP ERP • NetSuite • QuickBooks Enterprise • GAAP Compliance • Financial Reporting • Process Optimization • Team Leadership & Training

Experience

Billing Team Lead at Apex Solutions Group ()
- Led a team of 5 Billing Specialists, overseeing daily operations, performance management, and professional development, resulting in a 20% improvement in team productivity.
- Streamlined monthly billing cycles for a diverse client portfolio exceeding $5M, reducing average processing time by 15% through process automation and staff training.
- Implemented new collections strategies, successfully reducing Accounts Receivable (AR) aging by an average of 10 days and improving cash flow by 12% within the first year.
- Managed complex invoice disputes and escalated client issues, maintaining high client satisfaction scores (95%) while ensuring timely resolution and revenue recovery.
Senior Billing Specialist at Horizon Financial Services ()
- Managed a high-volume portfolio of over 200 client accounts, accurately generating and distributing invoices totaling $2M+ monthly using SAP ERP.
- Spearheaded reconciliation efforts for complex client accounts, identifying and resolving discrepancies that recovered over 50,000 in previously unbilled services.
- Developed and maintained detailed aging reports, proactively identifying at-risk accounts and executing targeted collections outreach, reducing bad debt write-offs by 18%.
- Served as a primary point of contact for client billing inquiries, providing exceptional service and clear explanations of charges and payment terms.
Billing Specialist at Sterling Corp ()
- Processed an average of 500 invoices weekly, ensuring accuracy in pricing, terms, and service codes using QuickBooks Enterprise.
- Managed customer accounts, posting payments, processing refunds, and applying credits in a timely and accurate manner.
- Collaborated with sales and operations teams to resolve billing discrepancies and ensure correct service delivery documentation.
- Maintained organized digital and physical billing records, adhering to company and regulatory compliance standards.

Education

Bachelor of Science in Business Administration, Finance Concentration - University of Texas at Dallas (2016)

Why and how to use a similar resume

This resume effectively showcases Sarah Thompson as a highly competent Billing Team Lead by front-loading her leadership experience and quantifiable achievements. The summary immediately positions her as a strategic leader, while the experience section uses strong action verbs and specific metrics to demonstrate impact on revenue, efficiency, and team development. The consistent use of industry-specific software and compliance standards reinforces her expertise, making her a compelling candidate for senior billing roles. The clear progression from Billing Specialist to Team Lead highlights a strong career trajectory.

Quantifiable achievements: Metrics like 'reduced AR aging by 15%' and 'managed a $5M+ portfolio' provide concrete evidence of impact.
Leadership focus: The summary and top experience section emphasize team leadership, training, and process improvement, aligning with a Team Lead role.
Industry-specific keywords: Inclusion of terms like 'GAAP compliance,' 'revenue cycle management,' 'ERP systems (SAP, NetSuite),' and 'collections strategies' resonates with hiring managers in billing.
Clear career progression: The chronological order of roles demonstrates a steady increase in responsibility and expertise.
Concise and readable: Bullet points are direct and impactful, making the resume easy to scan and digest for key information.

Jordan Smith

AR Analyst Resume Example

Summary: Highly analytical and results-driven AR Analyst with 7+ years of experience in optimizing accounts receivable processes, enhancing cash flow, and mitigating financial risk. Proven ability to reduce Days Sales Outstanding (DSO), improve collection rates, and streamline reconciliation through advanced ERP systems and data analysis. Seeking to leverage expertise in financial management and process improvement to contribute to a dynamic finance team.

Key Skills

Accounts Receivable Management • Cash Application • B2B Collections • Financial Reporting • Reconciliation • ERP Systems (SAP FICO, NetSuite, Dynamics 365) • Microsoft Excel (Advanced) • Dispute Resolution • Process Improvement • Data Analysis

Experience

AR Analyst at Apex Financial Solutions ()
- Managed a 5M+ AR portfolio, consistently achieving 98% cash application accuracy and reducing unapplied cash by 20% through diligent reconciliation.
- Led B2B collections efforts for over 200 key accounts, resulting in a 15% reduction in Days Sales Outstanding (DSO) and a 10% improvement in collection rates.
- Developed and implemented enhanced aging report analysis using advanced Excel functions (VLOOKUP, Pivot Tables) to identify high-risk accounts and prioritize collection strategies.
- Collaborated with sales and customer service teams to resolve complex billing disputes, reducing resolution time by 25% and improving client satisfaction scores.
Billing Specialist at Global Tech Innovations ()
- Processed an average of 500+ invoices weekly, ensuring accuracy and compliance with company policies and client contracts.
- Performed daily cash applications and reconciled customer payments against open invoices, identifying and resolving discrepancies swiftly.
- Managed a portfolio of 150+ customer accounts, proactively contacting clients regarding overdue payments and negotiating payment plans.
- Assisted in the preparation of monthly AR aging reports and provided insights to management on collection forecasts and potential bad debt reserves.
Accounts Payable Clerk at Horizon Enterprises ()
- Processed 300+ vendor invoices weekly, ensuring accurate coding, approval, and timely payment processing.
- Reconciled vendor statements and resolved discrepancies, maintaining strong relationships with suppliers.
- Assisted with month-end closing procedures, including journal entries and account reconciliations for various AP accounts.
- Maintained organized digital and physical records of all AP transactions, adhering to company record retention policies.

Education

Bachelor of Science in Accounting - University of Texas at Dallas (2017)

Why and how to use a similar resume

This resume is highly effective for an AR Analyst because it clearly articulates a strong progression of responsibilities, starting from foundational accounting roles to advanced AR management. It emphasizes quantifiable achievements, showcasing direct impact on financial health and operational efficiency. The strategic placement of industry-specific keywords and software proficiencies ensures it will pass through Applicant Tracking Systems (ATS) and resonate with hiring managers looking for expertise in cash application, collections, and financial reconciliation.

Showcases a clear career progression from foundational accounting to advanced AR analysis.
Employs strong action verbs and quantifiable metrics to highlight significant achievements and impact.
Integrates key industry-specific software (SAP, NetSuite, Excel) and technical skills relevant to AR roles.
The professional summary provides a concise, impactful overview of experience and core competencies.
Optimized with relevant keywords to improve ATS compatibility and attract recruiter attention.

Jordan Smith

Patient Financial Services Representative Resume Example

Summary: Highly dedicated and results-driven Patient Financial Services Representative with 7+ years of experience in medical billing, collections, and revenue cycle management. Proven ability to optimize billing processes, reduce claim denials, and provide compassionate financial counseling to patients, ensuring compliance with HIPAA and payer regulations. Proficient in leading EMR systems and committed to maximizing hospital revenue while enhancing patient satisfaction.

Key Skills

Medical Billing & Coding (CPT, ICD-10, HCPCS) • Revenue Cycle Management • EMR Systems (Epic, Cerner, Meditech) • Claims Processing & Denials Management • Insurance Verification & Authorization • Accounts Receivable & Collections • HIPAA Compliance • Patient Financial Counseling • Payer Portals & EOB Analysis • Communication & Patient Advocacy

Experience

Patient Financial Services Representative at Methodist Healthcare System ()
- Managed a high-volume portfolio of 80-100 patient accounts daily, resolving complex billing inquiries and facilitating prompt payment collection.
- Reduced claim denials by 15% within the first year by meticulously reviewing medical records, verifying insurance eligibility, and submitting accurate claims using Epic EMR.
- Provided comprehensive financial counseling to patients regarding co-pays, deductibles, out-of-pocket expenses, and payment plan options, improving patient understanding and satisfaction scores by 20%.
- Collaborated cross-functionally with clinical departments, coding specialists, and insurance payers to resolve billing discrepancies and expedite claim processing.
Medical Billing Specialist at Baylor Scott & White Health ()
- Processed an average of 120-150 medical claims daily for a multi-specialty clinic, ensuring accurate CPT, ICD-10, and HCPCS coding.
- Performed comprehensive insurance verification and pre-authorization procedures for various commercial, Medicare, and Medicaid plans, minimizing billing errors.
- Managed accounts receivable follow-up, identifying and resolving outstanding balances, which contributed to a 10% increase in monthly collections.
- Reconciled Explanation of Benefits (EOB) and Remittance Advice (RA) statements, posting payments and adjustments accurately in Cerner EMR.
Accounts Receivable Clerk at Texas Health Resources ()
- Posted patient and insurance payments, adjustments, and rejections into the Meditech billing system with 99% accuracy.
- Reconciled daily cash reports and bank deposits, ensuring alignment between system records and financial transactions.
- Initiated collection calls for overdue patient accounts, negotiating payment arrangements and adhering to fair debt collection practices.
- Responded to patient billing inquiries via phone and email, providing clear and concise explanations of charges and payments.

Education

Associate of Applied Science in Medical Office Administration - Dallas College (2017)

Why and how to use a similar resume

This resume is highly effective because it strategically positions the candidate as a results-oriented professional within the patient financial services sector. It leverages a strong professional summary to immediately convey expertise in revenue cycle management and patient advocacy. The experience section uses powerful action verbs and quantifiable metrics to demonstrate impact, such as reducing claim denials and improving collection rates, which are critical for healthcare organizations. Furthermore, the inclusion of specific EMR systems and billing codes showcases direct industry relevance and technical proficiency, making it easy for hiring managers to identify a strong match for the role.

Quantifiable achievements are prominently featured, demonstrating direct impact on financial outcomes and operational efficiency.
Specific industry keywords and software (e.g., Epic, Cerner, CPT, ICD-10) are integrated throughout, indicating deep domain expertise.
Each job entry includes a minimum of five detailed bullet points, providing a comprehensive view of responsibilities and accomplishments.
The professional summary acts as a strong hook, immediately highlighting key qualifications and years of experience.
A focused 'Skills' section quickly communicates essential hard and soft skills crucial for the role, adhering to the 10-12 skill limit.

Emily Rodriguez

Reimbursement Specialist Resume Example

Summary: Highly analytical and results-driven Reimbursement Specialist with 7+ years of experience optimizing revenue cycles and maximizing collections for healthcare providers. Proven ability to navigate complex payer policies, resolve intricate denials, and implement strategies that enhance financial performance and ensure compliance.

Key Skills

Revenue Cycle Management (RCM) • Medical Billing & Coding (CPT, ICD-10, HCPCS) • Denial Management & Appeals • Payer Policy Interpretation (Medicare, Medicaid, Commercial) • Prior Authorization • Claim Submission & Follow-up • Accounts Receivable (A/R) Management • Epic, Waystar, Athenahealth, ZirMed • Data Analysis & Reporting • Compliance & Regulations

Experience

Senior Reimbursement Specialist at Bay Area Medical Group ()
- Managed a high-volume portfolio of complex medical claims, recovering an average of $350,000 monthly in outstanding receivables by meticulously reviewing EOBs, appealing denials, and ensuring accurate CPT/ICD-10 coding.
- Reduced denial rates by 18% within the first year by identifying root causes, collaborating with coding and clinical teams, and implementing proactive claim submission strategies across multiple payers including Medicare, Medicaid, and commercial plans.
- Spearheaded the successful appeal of over 50 high-value claims per month, securing reimbursement for services initially denied due to medical necessity, prior authorization issues, or coding discrepancies.
- Utilized Epic and Waystar to track claim statuses, generate aging reports, and analyze payer trends, providing actionable insights to management on revenue cycle performance.
Reimbursement Specialist at Golden Gate Health Systems ()
- Processed an average of 250+ claims daily for a multi-specialty clinic, ensuring timely and accurate submission to various insurance carriers, resulting in a 98% clean claim submission rate.
- Investigated and resolved claim denials and rejections by collaborating with billing, coding, and patient access departments, leading to the recovery of over .2 million in previously denied revenue annually.
- Authored and submitted detailed appeals, including supporting clinical documentation and policy references, for complex claims involving surgical procedures and high-cost medications.
- Maintained expert-level knowledge of Medicare, Medi-Cal, PPO, and HMO payer policies, ensuring compliance and maximizing reimbursement for services.
Billing Coordinator at Coastal Medical Associates ()
- Managed patient accounts, including charge entry, payment posting, and patient statement generation, maintaining an average of 95% collection rate for patient balances.
- Verified patient insurance eligibility and benefits for all scheduled appointments, reducing front-end claim rejections by 10%.
- Assisted with the submission of primary and secondary claims, ensuring all required documentation was attached for efficient processing.
- Addressed patient billing inquiries and resolved discrepancies with empathy and professionalism, improving patient satisfaction scores by 15%.

Education

Associate of Science in Health Information Technology - City College of San Francisco (2016)

Why and how to use a similar resume

This resume is highly effective for a Reimbursement Specialist because it immediately establishes the candidate's expertise through a results-oriented summary. Each experience entry features strong action verbs, quantifiable achievements, and specific industry keywords, demonstrating a direct impact on revenue cycle management and financial performance. The inclusion of relevant software platforms and a dedicated skills section further reinforces the candidate's technical proficiency and readiness for the role.

The professional summary is concise and highlights years of experience and key achievements, immediately capturing the reader's attention.
Each bullet point in the experience section starts with a strong action verb and includes quantifiable metrics, showcasing tangible contributions (e.g., 'reduced denial rates by 18%', 'recovered $350,000 monthly').
Specific industry keywords like 'CPT/ICD-10 coding', 'payer policies', 'denial management', 'Epic', and 'Waystar' are strategically integrated, demonstrating deep domain knowledge.
The resume clearly outlines a progression of responsibility, from Billing Coordinator to Senior Reimbursement Specialist, illustrating career growth and increasing expertise.
The 'Skills' section is well-curated, focusing on the most critical hard and soft skills for a Reimbursement Specialist, making it easy for recruiters to identify key competencies.

Good vs Bad Resume Examples

Professional Summary

❌ Avoid:

Billing Specialist with experience in processing invoices and handling customer inquiries. Good at working with numbers and making sure things are correct.

✅ Do This:

Detail-oriented Billing Specialist with 5+ years of experience in healthcare revenue cycle management. Proven track record of reducing outstanding accounts receivable by 15% through proactive collections and meticulous claim submission, consistently achieving 98% clean claim rates.

Why: The 'good' example uses strong adjectives ('Detail-oriented'), quantifies experience ('5+ years'), highlights specific achievements ('reducing outstanding accounts receivable by 15%', '98% clean claim rates'), and uses industry-specific keywords ('revenue cycle management', 'claim submission'). The 'bad' example is vague, lacks quantifiable results, and uses generic language.

Work Experience

❌ Avoid:

• Handled billing and invoicing tasks for customers.

✅ Do This:

• Optimized billing processes, resulting in a 10% reduction in average Accounts Receivable (AR) days from 45 to 40 within one year.

Why: The 'good' example starts with a power verb ('Optimized'), clearly states the action, and most importantly, quantifies the result ('10% reduction,' 'from 45 to 40 AR days') and timeframe. The 'bad' example merely describes a duty without indicating any achievement, impact, or efficiency gained.

Skills Section

❌ Avoid:

Computer Skills, Good Communication, Organized, Team Player, Microsoft Office

✅ Do This:

Billing Software: Epic, Cerner, QuickBooks, SAP | Compliance: HIPAA, ICD-10, CPT | Financial Analysis: Accounts Receivable, General Ledger, Payment Reconciliation | Soft Skills: Attention to Detail, Problem-Solving, Dispute Resolution

Why: The 'good' list is highly specific, mentioning industry-standard billing and EHR software, critical compliance regulations, and relevant financial analysis skills. It also includes targeted soft skills. The 'bad' list is generic, lacking specificity in software, compliance, or the unique challenges of a billing role, making it less impactful to an ATS or hiring manager.

Best Format for Billing Specialists

For most Billing Specialists, the Reverse-Chronological format is ideal. It clearly showcases your career progression, highlighting your most recent and relevant experience first, which is what hiring managers and ATS systems prefer. This format is best if you have a consistent work history in billing or related financial roles.A Functional resume, which emphasizes skills over chronology, might be considered if you have significant gaps in employment or are making a career change into billing with transferable skills. However, it can sometimes be viewed with skepticism by recruiters and ATS due to its non-traditional structure.

Essential Skills for a Billing Specialist Resume

A strong Billing Specialist resume requires a strategic mix of hard and soft skills. Hard skills demonstrate your technical proficiency and knowledge of specific tools and regulations, while soft skills highlight your ability to manage complex situations, interact with clients, and maintain accuracy under pressure. Both are critical for navigating the complexities of revenue cycles and ensuring client satisfaction.Hiring managers seek candidates who can not only operate billing software but also resolve disputes, identify payment trends, and communicate effectively with both patients/clients and internal teams.

Technical Skills

Accounts Receivable Software (e.g., QuickBooks, SAP, Oracle Financials)
EHR Systems (e.g., Epic, Cerner)
HIPAA, ICD-10, CPT Coding
Collection Strategies & KPIs
Payment Processing & Reconciliation

Soft Skills

Attention to Detail
Problem-Solving
Customer Service & Dispute Resolution
Analytical Thinking

Power Action Verbs for a Billing Specialist Resume

Processed
Reconciled
Managed
Optimized
Reduced
Resolved

ATS Keywords to Include

Include these keywords in your resume to pass Applicant Tracking Systems:

Accounts Receivable
ICD-10
CPT Codes
QuickBooks
HIPAA Compliance
Revenue Cycle Management

Frequently Asked Questions

What certifications are most valuable for a Billing Specialist?

The Certified Professional Biller (CPB) from AAPC and the Certified Billing and Coding Specialist (CBCS) from NHA are highly respected. For healthcare-specific roles, the Certified Professional Coder (CPC) can also be beneficial as coding knowledge often intertwines with billing.

How do I describe reducing AR days on my resume?

Use action verbs like 'Streamlined,' 'Accelerated,' or 'Optimized.' For example: 'Streamlined claims submission and follow-up procedures, reducing average Accounts Receivable (AR) days by 15% (from 50 to 42 days) within six months.'

What if I have no direct billing experience?

Focus on transferable skills from previous roles such as data entry speed and accuracy, attention to detail, customer service, problem-solving, and any experience with financial reconciliation or administrative tasks. Highlight relevant coursework or certifications.

How can I show 'attention to detail' on my resume?

Instead of just listing 'attention to detail' as a skill, demonstrate it through your achievements. For example: 'Maintained a 99.8% accuracy rate in processing an average of 250 invoices daily, significantly minimizing billing errors.'

Should I include my data entry speed (WPM) on my resume?

While not always necessary, if you have exceptional speed (e.g., 60+ WPM) and accuracy, you can mention it briefly in your skills section or a relevant bullet point if the job description emphasizes high-volume data entry.

What are common billing systems I should mention?

For general finance, mention QuickBooks, SAP, Oracle Financials. For healthcare, emphasize EHR systems like Epic, Cerner, Meditech, or Athenahealth. Only list systems you have actual experience with.

How do I highlight compliance knowledge (HIPAA, ICD-10, CPT)?

Include these directly in your 'Skills' section. In your work experience, you can add bullet points like: 'Ensured all billing practices adhered to HIPAA regulations, maintaining patient data privacy and security,' or 'Applied current ICD-10 and CPT codes for accurate medical claim submissions.'

What KPIs are important for a Billing Specialist to mention?

Key Performance Indicators (KPIs) include: Days Sales Outstanding (DSO), Accounts Receivable (AR) aging, collection rates, clean claim rates, denial rates, and cash conversion cycle. Quantify your impact on these metrics.

How do I describe improving collection rates on my resume?

Show the before and after. For instance: 'Implemented new follow-up protocols that improved collection rates by 20% for accounts over 90 days past due, recovering an additional $75,000 annually.'

What if I'm transitioning from an administrative assistant role?

Emphasize your organizational skills, data management, customer service, communication abilities, and any experience with invoicing, record-keeping, or financial reporting. Highlight training in billing software or relevant certifications.

How should I prepare for a Billing Specialist interview?

Research the company's billing processes, common software they use, and compliance requirements. Be ready to discuss your experience with specific billing scenarios, dispute resolution, and how you ensure accuracy and efficiency. Prepare STAR method answers for behavioral questions.

Is it important to mention financial reporting skills?

Yes, especially for senior or specialized billing roles. Mentioning experience with generating aging reports, revenue forecasts, or other financial summaries demonstrates a broader understanding of the financial impact of billing.

How can I demonstrate problem-solving skills?

Provide specific examples where you identified a billing discrepancy, investigated its cause, and implemented a solution. For example: 'Identified recurring coding errors that led to claim denials; collaborated with coding team to implement corrective training, reducing denial rate by 8%.'

What kind of customer service skills are important for patient billing?

Emphasize empathy, clear communication, active listening, and conflict resolution. Highlight experience in explaining complex billing statements, setting up payment plans, and resolving patient disputes while maintaining a positive relationship.

Should my resume be one page or two?

For entry-level or early-career billing specialists (under 10 years of experience), a one-page resume is generally preferred. If you have extensive experience, specialized expertise, or a long list of relevant accomplishments, a concise two-page resume can be acceptable.